Waterstons • Durham, United Kingdom

Graduate SOC Consultant

Employment type:  Full time

3–4 days/week at home

Fully flexible hours

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Job Description

A bit about us

We’re an IT and business advisory consultancy with a focus on forging long-term partnerships and delivering to businesses across the UK and beyond. Offering a range of technical services to a variety of sectors, including higher education, social housing, manufacturing and more.

Our clients come from all walks of life, with different backgrounds, experiences, talents, skills and goals - just like our people.

At Waterstons, there is no limit to what you can achieve! We're committed to your growth, offering mentorship, continuous learning opportunities, and a supportive community that thrives on your success. We have an unlimited training budget designed for your professional development ready for you to use from day one, along with a development programme to get you where you want to be! Your Waterstons journey will be filled with meaningful experiences, impactful projects, and the chance to shape your own future.

We have a question for you: Are you looking for a job? Or do you want a career in which you can make a difference, where people are put first, where collaboration, empowerment and innovation are encouraged.

A bit about you

We like to think our culture is our greatest source of strength. We are building a team and business with a shared set of values and our clients tell us they can feel the difference.

We’re looking for those who are hungry for a challenge, those keen and willing to learn new things, to develop and adapt. We’re looking for curious souls and those excited by the prospect of solving intricate client problems. If you're eager to roll up your sleeves, tackle challenges head-on, and help bring about positive change, this is the role for you.

We work in a collaborative environment where diverse perspectives come together to spark innovation. Your ideas won't just be heard – they'll be celebrated and nurtured.

What you’ll do

For this role, you’ll spend a year with our managed IT support team. Our support team are contactable over the phone or email, where clients can reach you to resolve their technical challenges. You’ll be given the opportunity to own end-to-end troubleshooting and resolution process, empowering you to make a lasting impact and deliver exceptional service. This will give you the foundation knowledge to become a great SOC analyst and you'll be trained on all things SOC.

After your time in our managed IT support team, you’ll join the cyber team as a SOC analyst. We’ll train you up so you can build relationships with prospective and active clients across the business and act as their trusted advisor; helping them to secure their business and protect them from incoming threats. Some of the things you’ll get involved with are:

  • Malware Detection Platforms (e.g. AV, EDR, XDR)
  • Cloud Platforms (e.g. Office 365, GSuite, Azure)
  • Web Filtering systems
  • Firewalls
  • SIEM

Don’t just take our word for it – check out our career stories!

The Waterstons Perks

We offer careers, not jobs and it’s up to you where your career with Waterstons takes you. All employees are given a career development plan with L&D opportunities.

Some of our amazing benefits include:

  • Unlimited holidays (they really are unlimited!)
  • Flexible and remote working
  • Gym and retail discounts
  • Private medical insurance
  • Encourage you to look at CSR – check out what we are already doing: Social responsibility | Waterstons

And many more! See for yourself: Careers | Waterstons

Application Deadline

  • The deadline for applications is 8 December 2023
  • The deadline for video interviews is 15 December 2023
  • Successful candidates will then be invited to book an Assessment Day by 22nd December 2023
  • Assessment Days will take place throughout January 2024 in our Durham, London and Glasgow office.
  • You will know whether you have been successful by the end of January 2024

We reserve the right to close this vacancy early.

We require a security check to be carried out on all colleagues due to the nature of some of our clients’ industries.

Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to 'bring their whole selves' to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for.

Privacy Statement

Waterstons are gathering the data in this application for the purpose of recruitment and to ensure we can contact you regarding this application. For information about what we do with your personal data see our Privacy Notice.

Company benefits

Open to part-time employees
Open to compressed hours
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
Unlimited annual leave
Enhanced sick pay
Teambuilding days
In office massages
Commuter loan
Cycle to work scheme
Life assurance
Salary sacrifice
Interest free loans
Employee discounts
Employee assistance programme
Pregnancy loss leave
Carer’s leave
Season ticket loan
Health insurance
Dental coverage
Salary Sacrifice - Electric car scheme
Private Medical Insurance
Unlimited Learning Budget
Re-set days - to take care of yourself

We asked employees of Waterstons how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done
Working at Waterstons

Company employees


Office locations

Durham, Glasgow, London and Sydney

Hiring Countries

United Kingdom