VodafoneThree - Enterprise PPM Tooling Change Lead

Job Description

Location: Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday



Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

What you’ll do

The Lead Enterprise Tooling Change Manager will be accountable for designing and delivering the engagement, communication and training plans to rollout out Enterprise PPM tooling and reporting across the organisation that supports the delivery of a £1.5bn capital plan. The Enterprise Tooling Change Manager will lead the strategic adoption, evolution and optimisation of the Enterprise tooling capabilities that underpin delivery performance insights and decision making. The role will ensure that tools are effectively implemented, embedded, understood and consistently utilised across the organisation. Other duties include:

Change Strategy & Planning

• Develop a detailed change management strategy and lead continuous improvement across tooling reporting and the delivery hub (in line with organisational goals).
• Conduct impact assessments across different user groups (EPT, Delivery, Portfolio’s, SLT).
• Build strong relationships with end users (e.g. project managers) to understand real-world challenges
• Act as a trusted advisor and challenge when needed to ensure adoption is realistic and achievable

Adoption & Behaviour Change

• Translate tooling changes into clear ‘what this means for you’ guidance
• Identify, track and address barriers to adoption
• Support the design of ways of working, not just system usage

Communications & Enablement

• Develop clear, user-focused communications (avoiding jargon and system-heavy language)
• Design and deliver practical training and support materials (guides, walkthroughs, quick references)
• Ensure support is embedded (e.g. help hubs, champions, ongoing guidance)

Insights & Continuous Improvement

• Define and track adoption metrics (usage, compliance, quality of data)
• Gather user feedback and translate into actionable improvements
• Work with delivery teams to iterate tooling and processes based on real usage

Who you are

• Proven experience in Organisational Change Management within enterprise environments- Essential
• Experience supporting technology or tooling implementations (e.g. PMO/PPM tools, ERP, workflow systems).
• Experience of rolling out Planner Premium across organisations- Desirable
• Strong understanding of project delivery environments and PMO structures
• Extensive change management experience delivering complex solutions across an Enterprise- Essential
• Demonstrate a depth of experience in shaping and managing change through to completion- Essential
• Knowledge of PPM tooling and reporting capabilities-Essential
• Strong influencing, communication and stakeholder engagement skills
• Meticulous attention to detail and the drive to improve and uphold standards set out across the organisation
• Experience working close to delivery and knowledge of PMO practices, quality assurance and governance.
• An ability to train, mentor, and coach individuals on the benefits of continuous improvement and process management

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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