Trade Compliance Senior Specialist

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a detail-oriented Trade Compliance Specialist to ensure compliance with global trade regulations and support risk mitigation across Vodafone and VOIS operations. The role focuses on investigating escalations from first-line screening, confirming whether matches are valid, and advising on regulatory implications. This individual will contribute to compliance excellence by performing due diligence, analysing sanctions risks, and collaborating with stakeholders to ensure informed and timely decision-making.

What you’ll do

• Review escalations from first-line screening, assessing data accuracy, transactional details, and contextual factors to determine outcomes
• Conduct thorough due diligence on entities, including ownership and control structures, and create accurate organisational mappings
• Engage with internal stakeholders to gather and validate necessary information
• Analyse applicable regulatory restrictions, including sanctions and export control frameworks
• Determine potential business impacts and recommend compliant courses of action
• Escalate confirmed cases to relevant decision-makers for final resolution
• Document all assessments, findings, and decisions clearly and accurately
• Provide oversight and quality assurance of first-line compliance activities
• Collaborate with internal teams to ensure timely resolution of flagged cases
• Stay informed about changes to global sanctions and export control regimes (e.g., OFAC, EU, UN)
• Support continuous improvement initiatives within trade compliance processes
• Maintain accurate records and ensure adherence to data quality standards
• Respond to queries promptly and perform additional tasks aligned with business needs

Who you are

• 3–5 years’ relevant investigative experience in compliance or risk management
• Strong understanding of export control and sanctions regulatory frameworks (e.g. OFAC, EU, UN)
• Demonstratable experience in conducting extensive due diligence on complicated organisational structures to identify accurate ownership and control information
• Competence in interpreting legal provisions, reviewing sanctions listings, and evaluating transactional risks
• Strong analytical and problem-solving capabilities
• Able to collaborate effectively with diverse stakeholders
• Detail-focused, with a structured and methodical approach to work
• Fluent English

Desirable:

• Professional certifications such as ICA, CGSS, or CAMS
• Experience within shared services or telecommunications environments

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work in a global compliance environment with cross-functional exposure
• Involvement in complex, high-impact regulatory decision-making
• A collaborative and supportive team culture
• Continuous learning through exposure to international trade compliance frameworks
• Career development within a large, global organisation
• A dynamic and collaborative work environment that fosters innovation and continuous improvement.
• The chance to influence customer experience and product optimisation at scale.
• A dynamic environment where innovative ideas are always welcome
• A collaborative community where your professional goals and work are supported by a diverse team
• Access to internal and external trainings via other providers
• A supportive internal coaching and mentoring culture
• Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
• Cafeteria package
• Private Medical Services
• Employee Assistance Program to support your well-being and mental health
• Life and accident insurance
• You can work remotely overseas for 20 days a year
• 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
• You and your family members can enjoy several discounts from our partners
• You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week

What skills you will learn

• Advanced due diligence and investigative techniques
• Practical application of global sanctions and export control regulations
• Risk assessment and compliance decision-making
• Stakeholder engagement and cross-functional collaboration
• Process improvement within compliance operations

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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