Test Management Lead - Telecom BSS/OSS Testing - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking an experienced Test Manager to lead Acceptance Testing services for Vodafone Germany within VOIS. Based in Pune, this role is responsible for ensuring the successful delivery of testing activities across multiple programmes and domains, driving quality, governance, stakeholder management, resource planning, and continuous improvement initiatives. The successful candidate will lead large testing teams, define and implement testing strategies, and ensure testing deliverables are completed to agreed quality, cost, and timeline commitments

What you’ll do

Lead all testing deliverables and oversee execution against agreed timelines, budgets, and quality standards.Manage multiple projects and programmes across diverse testing domains.Lead and develop a team of approximately 20 direct reports and manage larger extended delivery teams of up to 30–50 resources.Define, implement, and continuously improve test strategies, methodologies, standards, and governance frameworks.Translate business and service owner requirements into comprehensive testing plans and ensure successful execution.Take ownership of all testing phases and coordinate end-to-end testing activities.Review and approve testing deliverables, test milestones, estimates, schedules, resource requirements, and budgets.Manage testing risks, issues, dependencies, and escalations to ensure successful programme delivery.Oversee test environments, tools, configuration management activities, and defect management processes.Drive service transitions and the introduction of new testing services.Identify opportunities to optimise testing processes, increase efficiency, and improve service delivery outcomes.Manage service reporting, governance meetings, test reviews, and exit boards.Partner closely with Vodafone stakeholders, vendors, delivery teams, and service owners to ensure alignment and delivery success.Support resource planning, recruitment, capability development, forecasting, budgeting, and demand management activities.Review estimations and work products produced by Test Leads and Test Managers, ensuring quality and consistency across delivery.

Who you are

Bachelor's or Master's degree in Computer Science, Information Technology, or a related discipline.Minimum 10 years of experience in software testing within Telecommunications environments, including Billing, Mediation, CRM, Online Media, Web, or WAP platforms.Proven experience leading testing functions within a Testing Centre of Excellence (CoE) or similar environment.ISTQB Practitioner certification (or equivalent recognised accreditation).Strong expertise in Telecom BSS/OSS testing and Acceptance Testing services.Good understanding of the eTOM framework and telecommunications business processes.Extensive experience with test methodologies including Agile, Waterfall, and hybrid delivery models.Hands-on knowledge of HP Quality Centre, IBM Rational toolsets, Functional Suite tools, and BMC Remedy.Strong stakeholder management skills with experience working across global and matrix organisations.Experience managing geographically distributed and multicultural teams.Strong financial awareness, including resource planning, forecasting, budgeting, and project cost management.Excellent communication, collaboration, and influencing skills.Fluent English communication skills.Ability to travel internationally, including occasional travel within Europe.Demonstrates VOIS values of Speed, Simplicity, Trust, Innovation, Customer Obsession, Ambition, and One Company Local Roots.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to lead strategic Acceptance Testing programmes supporting Vodafone Germany.Exposure to large-scale telecom transformation initiatives across BSS/OSS landscapes.Collaboration with global stakeholders, vendors, and cross-functional teams.Leadership responsibility across complex testing portfolios and large delivery teams.Opportunity to influence testing strategy, quality standards, governance, and service evolution.International exposure within a highly collaborative and multicultural organisation.Professional development through enterprise-scale programme leadership and stakeholder engagement.

What skills you will learn

Advanced telecom testing leadership and governance practices.Strategic programme and portfolio management.Resource forecasting, budgeting, and demand management disciplines.Global stakeholder engagement and vendor management.Service transition and operational excellence methodologies.Enterprise-level quality assurance and testing transformation approaches.Continuous improvement, optimisation, and testing innovation techniques.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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