System Analyst

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

About this Role

We are seeking a Junior IT Systems Engineer to support the development, implementation, and optimisation of software solutions and IT infrastructure projects. This role involves defining technical requirements, designing and configuring systems, developing scripts, and ensuring operational stability across supported platforms. You will contribute to transformation initiatives, disaster recovery planning, and proactive maintenance activities, while collaborating with distributed teams to deliver high-quality solutions.

What you’ll do

• Participate in all phases of IT projects, including requirements definition, planning, analysis, and implementation.
• Define technical requirements and evaluate IT solutions to meet business needs.
• Develop scripts and programs (e.g., Bash, KSH, Python, Perl) to extend functionalities or automate processes.
• Configure and implement solutions involving operating systems and virtualisation platforms.
• Design and test disaster recovery solutions and optimise existing architectures for improved efficiency.
• Support technology refresh programmes aimed at enhancing service availability and performance.Investigate and resolve performance incidents, identifying root causes and proposing solutions.
• Execute proactive maintenance using automated tools and alerts.
• Contribute to proof-of-concept evaluations for new technologies.
• Participate in on-call services and be available for night shifts, overtime, and stand-by duties when required.

Who you are

• Basic knowledge of IT infrastructure administration and operating systems (Linux/Windows).
• Familiarity with virtualisation technologies (e.g., VMware) and distributed systems.
• Understanding of hardware architecture and procedural programming.
• Knowledge of shell scripting and general cybersecurity principles.
• Strong problem-solving skills, ability to work under pressure, and prioritise effectively.
• Well-organised, results-oriented, and capable of managing multiple requests.
• Collaborative team player with excellent communication skills and client-oriented mindset.
• Fluent in English (written and spoken).0–1 year of experience as an IT System Administrator or similar role.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Hybrid way of working: 2 days per week/ 8 per month
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
• Special Paternal Program - 4 months of paid paternity leave

What skills you will learn

• Advanced scripting and automation techniques.
• Disaster recovery planning and implementation.
• Virtualisation and distributed systems management.
• Performance optimisation and troubleshooting methodologies.
• Hands-on experience with technology refresh and transformation projects.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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