Site Reliability Engineer - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a skilled Site Reliability Engineer to enhance the reliability, stability and performance of Vodafone’s IoT platforms. The individual will play a key role in ensuring operational continuity, enabling seamless deployments, driving automation, collaborating closely with development and architecture teams, and contributing to the design and improvement of large‑scale IoT systems. The role sits at the heart of IoT growth initiatives, supporting high-impact solutions in an agile, cross-functional environment.

What you will do

Create and manage the design, build, configuration, and deployment of IoT products and platforms.
Integrate continuous integration and deployment principles to enhance operational automation.
Collaborate with development teams to support rigorous testing and streamlined release processes.
Develop and maintain sustainable systems and services through automation initiatives.
Monitor production environments proactively, ensuring system availability and overall health.
Build tools and scripts to automate operational activities and work towards zero‑touch operations.
Improve reliability, quality, and delivery speed of IoT software solutions.
Support and deploy software packages in line with release timelines, ensuring smooth transitions to production.
Lead incident management activities to diagnose, resolve and prevent software issues in line with SLAs.
Conduct problem management by identifying root causes and implementing preventive measures.
Contribute to knowledge sharing and maintain comprehensive technical documentation.

Who you are

Strong understanding of IoT technologies, architectures and related integration approaches.
Skilled in problem-solving, debugging, analysis and troubleshooting.
Background in software development for internet, mobile or communications technologies.
Passionate about working in international, agile, cross‑functional settings.
Strong communication and presentation skills in English.
Proven experience with DevOps practices and CI/CD tools.
Solid programming background, particularly with object‑oriented languages such as Java.
+3 years of hands-on experience supporting and integrating enterprise‑grade solutions.
Proficient in Unix/Linux system administration and shell scripting.
Knowledge of CI/CD tools like Git, Jenkins, Nexus, SonarQube, Salt and similar technologies.
Experience with containerisation technologies such as Docker and Kubernetes.
Familiar with microservices architecture and cloud/web service technologies (REST, SOAP, JSON, XML, WSDL).
Hands-on experience with NoSQL databases such as MariaDB, Postgres, Keycloak, Redis or MongoDB.
Understanding of web development technologies such as Node.js, ReactJS, Angular and HTML5.
Experience with frameworks/tools such as Spring Boot, Camunda, Drools, Maven and Gradle.
Understanding of mobile network architecture and protocols.
Knowledge of ITIL best practices.
Bachelor’s or Master’s degree in Software Engineering, Computer Science or Telecommunications.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Opportunity to work with cutting‑edge IoT technologies, platforms and architectures.
Exposure to large‑scale, high‑impact enterprise systems shaping Vodafone’s digital transformation.
Continuous learning within agile squads and cross-functional engineering teams.
Growth in automation, cloud engineering, DevOps and platform reliability disciplines.
Contribution to global technology innovation across Vodafone’s IoT landscape.

What skills you will learn

Advanced automation and reliability engineering techniques.
Deployment and optimisation of large-scale cloud and containerised environments.
End‑to‑end software deployment pipelines and CI/CD excellence.
Systems thinking and holistic performance monitoring for complex platforms.
Multi‑technology integration across IoT, microservices, databases and network architectures.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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• LinkedIn: https://www.linkedin.com/company/vois/
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