Job Description

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India:

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Job Role:

Key Responsibilities:

• Lead the onboarding process of new data sources into the SIEM platform, ensuring proper data normalization and correlation.
• Continuously improve SIEM performance, efficiency, and scalability.
• Maintain detailed documentation of SIEM configurations, onboarding procedures, and incident response playbooks.
• Collaborate with cross-functional teams to identify security requirements and integrate new security technologies into the SIEM.
• Stay informed about emerging threats, vulnerabilities, and security best practices, and incorporate this knowledge into SIEM operations.
• Ensure that SIEM configurations and operations comply with relevant industry regulations and standards.

Skillest Required:

• A bachelor's degree in computer science, Information Technology, or a related field is preferred.
• Total experience of 7-8 years with a minimum of 3 years of hands-on experience in SIEM implementation, management, and onboarding of security data sources.
• Must have experience of working in large organizations or global service providers across any industry having large/complex infrastructure.
• Proficiency in deploying, configuring, and managing Security Information and Event Management (SIEM) solutions, such as Splunk, ArcSight, Chronicle (Google Security Operations), ELK Stack. Familiarity with Cribl and regex
• Experience integrating SIEM with various data sources, including firewalls, IDS/IPS, antivirus, and endpoints.
• Proficiency in log management solutions, log parsing, and normalization techniques.
• Demonstrated experience in scripting languages (e.g., Python, PowerShell) for automating SIEM tasks and data analysis.
• Understanding of Cloud platforms e.g., GCP, AWS, Azure and cloud databases is desirable.
• Understanding of cybersecurity principles, including threat detection, incident response, and vulnerability assessment is preferable.
• Strong knowledge of networking protocols, firewall rules, & network security practices to onboard & monitor network traffic.
• Strong verbal and written communication skills to collaborate with cross-functional teams and onboarding procedures.
• Outstanding problem-solving skills and a strategic, analytical mindset, and be able to decipher the complex cybersecurity landscapes

VOIS Equal Opportunity Employer Commitment:

India:

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!

Company benefits

UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (22), Turkey (14) days annual leave + bank holidays
Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
Annual bonus – dependant on company performance
Employee discounts
Personal development days – once per quarter
Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
Volunteer days – up to 5 days
Coaching – access to a free certified internal pool of coaches
Mentoring
Carer’s leave
Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced sick days
Mental health platform access
Mental health first aiders
Employee assistance programme
Complimentary Medical Services – 24/7 online doctor service
Compassionate leave
Home office set up
Buddy scheme
Referral bonus
Early finish Fridays
Buy or sell annual leave
Cycle to work scheme
Life insurance
Sabbaticals
Salary sacrifice
Share options
Teambuilding days
Faith rooms
Enhanced pension match/contribution
LinkedIn learning license

Working at Vodafone

Company employees:

85,887

Gender diversity (m:f):

61:39

Hiring in countries

Albania

China

Cyprus

Czechia

Democratic Republic of the Congo

Egypt

France

Germany

Greece

Hungary

India

Ireland

Italy

Luxembourg

Portugal

Romania

South Africa

South Korea

Spain

Tanzania

Türkiye

United Kingdom

United States

Office Locations

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