Senior Technical Delivery Manager (VOIS)

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About the Role

We are seeking an experienced technical delivery professional to lead complex, cross-country programmes and large-scale projects within Network Strategy & Engineering, delivered through the Delivery Management as a Service (DMaaS) function. This role focuses on managing end‑to‑end delivery across multiple telecommunications network domains, working closely with Vodafone European markets and Group stakeholders. The role is designed for an individual who thrives in dynamic environments, can adapt across varied portfolios, and is trusted to own the most high‑impact and strategically critical initiatives within the team.

What you’ll do

• Lead the full lifecycle of programmes and complex projects, from feasibility and design through development, testing, acceptance and transition to operations.
• Establish and maintain programme and project governance in alignment with Market Delivery Managers and Network Strategy & Engineering stakeholders.
• Define, maintain and regularly update integrated project plans, ensuring alignment with wider programme objectives.
• Proactively manage risks, issues and dependencies, agreeing and driving mitigation actions with relevant stakeholders.
• Handle escalations effectively and support prioritisation of resources, including specialist expertise and budgets.
• Deliver clear, structured and customer‑focused communication and reporting to stakeholders at different management levels.
• Ensure all initiatives are formally managed and reported through the NSE project management tools, maintaining high standards of quality and governance.
• Act as a role model within the DMaaS community by promoting best practices, continuous improvement and adoption of project management managed services.
• Contribute to team engagement, knowledge sharing and onboarding of new colleagues, supporting overall team productivity and performance.

Who you are

• An experienced project or programme manager with strong exposure to telecommunications network environments.
• Comfortable working across virtual, cross‑functional and multi‑country teams.
• Confident in stakeholder management, influencing and negotiation across varied seniority levels.
• Analytically minded, able to make sound decisions in complex and fast‑moving situations.
• A collaborative team contributor who supports peers and contributes to a positive delivery culture.
• Fluent in English, with strong written and verbal communication skills.
• Educated to degree level in telecommunications, computer science or a related field, or with equivalent practical experience.
• Professionally certified in project management methodologies such as PMP or PRINCE2 Practitioner.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Exposure to high‑impact, strategic programmes across Vodafone’s European and Group network landscape.
• Opportunities to work with diverse stakeholders across multiple countries and cultures.
• A role where your contribution directly influences operational performance and customer outcomes.
• Continuous professional development through complex delivery challenges and community knowledge sharing.

What skills you will learn

• Advanced delivery governance across multi‑domain network programmes.
• Enhanced financial and commercial awareness within large‑scale technology initiatives.
• Deeper understanding of end‑to‑end telecommunications network architectures and interdependencies.
• Stronger leadership and influencing skills within virtual and matrixed environments.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Alert

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Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2