Senior Specialist: Margin Assurance

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Role Purpose/Business Unit:

Margin assurance is a highly focused area within the Telecommunications sector with the purpose of detecting and preventing any revenue leakages from reducing cost, increasing revenue and minimising loss through the effective use of controls and various technologies. An experienced MA Senior Specialist with strong financial and technical skills, preferably from the Telecoms or Banking industry, will be responsible for implementing the end-to-end Margin (Revenue) Assurance controls for Vodacom.

Your responsibilities will include:

• To provide independent and comprehensive monthly reports, KPI dashboards and documentation.
• Investigate, analyse, validate, and quantify all revenue/ cost incidents identified.
• Identify gaps/shortcomings in the MA process and develop/recommend strategies to address the gaps/shortcomings
• Ensure that Margin assurance standards, SOX, Internal Audit, MA policies and procedures have been adhered to.
• Leverage of the Vodafone expertise to identify areas of concern, information sharing and adopt best practices.

The ideal candidate for this role will have:

• Bachelor's degree in Accounting, Business Science, Telecoms, Engineering, Financial Services.
• Minimum 5 -7 years of experience in a Margin/Revenue Assurance environment, with a strong background in building assurance analytics through complex queries and reports in a telecoms/financial services environment.

The ideal candidate for this role will have:

• Excellent data mining skills.
• Excellent data analysis skills.
• Assurance background within telecoms or financial services.
• 2-5 years’ experience using programming languages (i.e. SQL, Python etc..) and other analytical tools.
• Working knowledge of key telecoms source and mediation systems, including CRM, CCSC, ICAP, Siebel and Mediation Zone, with the ability to understand data flows, extract relevant information and support assurance analytics.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 02 September 2026.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.