SENIOR QUALITY ENGINEERING LEAD (TESTING) - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking a highly experienced Quality Engineering professional to lead testing delivery for services and programmes within the organisation. This role is responsible for ensuring high-quality test outcomes, managing stakeholder expectations, driving efficiency through resource optimisation, and shaping the strategic direction for service expansion and new implementations. The individual will play a key role in aligning testing practices with business priorities, risks, and delivery timelines.

What you’ll do

Act as the primary testing expert for assigned applications across programmes and projects.
Define, review, and assure the quality of test strategies, scenarios, test cases, and regression coverage.
Collaborate with cross-functional stakeholders including development, architecture, product, delivery, and business teams to clarify requirements and acceptance criteria.
Support test teams and release management with estimation, capacity planning, environment readiness, deployment validation, and test data planning.
Identify, assess, and communicate quality risks, ensuring test approaches align with business impact and technical complexity.
Review test results, documentation, and audit-related artefacts to ensure compliance and quality standards.
Facilitate effective defect management, addressing escalations and ensuring clear root cause analysis and resolution pathways.
Contribute to quality approval decisions by providing technical and application-level insights ahead of production releases.
Coach and support teams on testing best practices, application knowledge, and business-critical workflows.
Ensure knowledge capture, documentation, and effective sharing across teams.
Drive continuous improvement in QA processes, identifying efficiencies and implementing best practices.
Provide inputs for automation strategies and non-functional testing improvements.

Who you are

An experienced testing professional with 10–14 years of experience in quality engineering.
Knowledgeable in telecom domain practices and testing methodologies.
Skilled in stakeholder engagement, reporting, and team collaboration.
Experienced in service delivery, process optimisation, and driving efficiency outcomes.
Familiar with Agile, SAFe, DevOps, and Waterfall delivery models.
Educated to degree level in software engineering or a related technical discipline (or equivalent experience).

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to lead strategic quality engineering initiatives within a global telecom environment.
Exposure to large-scale transformation programmes and diverse stakeholder ecosystems.
Experience in driving innovation, automation, and process excellence in testing practices.
Opportunity to influence quality standards and service delivery outcomes at scale.

What skills you will learn

Advanced stakeholder and service delivery management in global environments.
Strategic quality engineering and risk-based testing approaches.
Resource optimisation and capacity planning at enterprise scale.
Implementation of modern QA practices including automation and DevOps integration.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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