Senior OSS Fulfilment Engineer

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Accountable for design, development and deployment of systems and complex and versatile solutions across the European markets and Group functions in line with business needs and the strategy of the domain and the vertical
• Accountable to manage the entire Lifecycle of the systems and solutions in area of accountability, including Identification of technical synergy potentials and derivation of recommendations for action
• Independent and responsible execution of complex and strategic programs & projects and lead of multinational and cross domain working groups
• Independent and autonomous development of technical and strategic concepts for special tasks and presentation to expert gremiums and management circles
• Supports the management of the domain / vertical in operational and strategic decisions with active contribution to the strategic roadmap of the domain / vertical
• Analyses and evaluates the business requirements in accordance with the Demand Management Process and translates into them into Solution Designs
• Independent development of technical and strategic concepts for complex challenges and creation of decision templates for domain and cross domain management bodies
• Manages the entire project lifecycle, coordinating and steering suppliers during the design, development and implementation phase in accordance to the Delivery Management Process
• Accountable for effective Release Management and Capacity Management for accounted systems
• Accountable for project / program delivery in time, quality and budget. Actively evaluates opportunities to optimise the design & delivery process and proposes respective improvements measures
• Efficient control and steer of external suppliers, alignment of product roadmap with businesses & domains strategy
• Continuous alignment of business strategies with solution & product roadmap and active consultancy of business stakeholders how innovative solutions can contribute to their efficiency increase and cost optimization
• Manages stakeholders up to senior management level across different European markets and Group functions
• Represents his domain in VF internal gremiums and expert groups cross market and in Group
• Selects and coordinates suppliers for the design, development and implementation phase in accordance to the Delivery Management Process
• Leads project and program teams with more than 10 people including sub-projects in a matrix organisation
• Close collaboration with the Design Authorities across domains as well as with E2E Design Authority to ensure solutions' compliance with design guidelines and principles. Contributes with his knowledge to the further development of the architectural framework and guidelines
• Initiates and leads User Groups for accounted systems and solutions to ensure continuous feedback and improvements
• Identifies best practice and technological innovations and ensures that these are reflected in the domain strategy and roadmap
• Evaluates and designs concepts to modernise, harmonise and consolidate systems across the markets and actively promotes reuse of strategic solutions to drive efficiency gain and cost reduction.
• Applies and actively advertises the use new technologies / methodologies (e.g. Artificial Intelligence & Machine Learning, Agile Development) in the area of accountability
• Professional presentation of the project / delivery results as well as of technical concepts up to the Senior Management, SLT and within the different business units across markets and Group

Who you are

• Engineering degree in telecommunications or computer science or related field
• 7 years of professional experience in telecommunication or IT
• Knowledge of IT standards (i,e, ITIL, ETOM), project management methodologies (e.g. Prince2) and Agile working methods (i.e. Scrum, Design Thinking) - Certifications desirable
• Proven track record in managing large and complex projects and programs
• Knowledge of innovative technologies like Artificial Intelligence & Machine Learning
• Distinct conceptual and analytical thinking and working
• Goal and team-oriented working method., high level of empathy and cultural awareness
• Professional leadership competence for the decisive shaping of special topics and strategic concepts tailored to the target audience
• High flexibility and resilience, even under high pressure
• Excellent communication, presentation and negotiation skills
• Self -confident / high impact presentation /communication with decision -makers and suppliers
• Customer centric and systematic way of working
• Ability to work across multi-functional and cultural boundaries to deliver excellent results and to initiate & drive change
• Very good command of English, both verbally and written

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing and Skillsoft)
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.