Senior Manager_ Project Manager

About VOIS

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

#VOIS

About VOIS India :

In 2009, _VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Job discription

• Managing and prioritizing the product backlog.
• Translating product managers' strategies to tasks for development
• Learning the market and customers' needs.
• Review project requirements, designs, and specifications to create test plans, test cases/scripts, and test completion reports.
• Ensure API, integration, and end-to-end testing phases are properly implemented and maintained in team.
• Work closely with project teams to ensure effective testing, documentation, and governance of implementations.
• Adhere to defined SLAs and KPIs of Organization and further improvement in terms of productivity.
• Assist in building knowledge and skills throughout the team and support post-delivery reviews by identifying and verifying process improvements.
• Risk Management: Identifying potential challenges and developing strategies to overcome them.
• Managing time effectively to meet project deadlines.
• Making informed decisions to guide the testing process effectively
• Proven ability to manage a team and coordinate testing activities with counterparts.
• Timely basis, effectively communicating with team members, clients, and stakeholders through written and verbal means.
• Provide input to and implement resource plans to deliver the Test plan.
• Ensure all necessary knowledge transfer occurs for delivering new Testing Services as part of the service transition plan.
• Manage the Test resources to ensure sufficient availability to meet the test plan arranging cover for planned and unplanned absences.
• Provide input to and implement the recruitment of additional resources to meet the agreed test roadmap in cooperation with the Test Service Manager,
• Resolve the escalated issues in accordance with the applicable governance escalation procedure.
• Work to address performance issues, service quality and account quality review

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.