Scrum Master

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Scrum Master to enable high‑performing Agile delivery within cloud‑based Data & Analytics teams. This role focuses on embedding Scrum principles, facilitating Agile ceremonies, removing impediments, and driving continuous improvement to ensure predictable, high‑quality outcomes aligned with Vodafone Agile standards and values.

What you’ll do

• Act as a servant leader and coach for one or more Scrum teams
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand‑ups, Sprint Reviews, Retrospectives, and Backlog Refinement
• Partner with Product Owners to maintain a healthy, prioritised and well‑groomed backlog
• Remove impediments and proactively manage dependencies and risks across squads and platforms
• Coach teams on Agile mindset, Scrum practices and continuous improvement
• Use Agile metrics and insights (velocity, predictability, flow) to improve delivery effectiveness
• Enable strong collaboration across engineering, platform, DevOps and data teams
• Support teams working on AWS and GCP cloud platforms within Data & Analytics ecosystems
• Promote Vodafone values, Agile principles, transparency and accountability

Who you are

• Strong understanding of Agile, Scrum and SAFe principles
• Hands‑on experience as a Scrum Master supporting Agile delivery teams
• Experience working with technical teams, preferably in cloud or data platform environments
• Proven facilitation, coaching and stakeholder management skills
• Comfortable managing ambiguity and supporting team maturity in BAU environments
• Working knowledge of Agile metrics and delivery frameworks
• Certified Scrum Master (CSM, PSM or SAFe Scrum Master)

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work with cloud‑native Data & Analytics teams delivering impactful solutions
• A hybrid working model supporting flexibility and collaboration
• Exposure to enterprise‑scale Agile delivery within a global organisation
• A role focused on people enablement, continuous improvement and delivery excellence

What skills you will learn

• Advanced Agile coaching and facilitation techniques
• Practical application of Agile metrics to improve delivery outcomes
• Enhanced stakeholder engagement across complex technical environments
• Deeper exposure to cloud‑based Data & Analytics delivery models

VOIS Equal Opportunity Employer Commitment

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