SALESFORCE SME

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Salesforce Tester Offshore to support testing across Salesforce projects within the Telco IT – BSS/CRM function. This role focuses on designing and executing test strategies, validating user stories, and ensuring high-quality delivery through structured defect tracking and collaboration with cross-functional teams. The role is based in Pune and contributes to the full Salesforce lifecycle, ensuring robust and efficient testing practices.

What you’ll do

• Understand user stories and derive detailed test cases and testing tasks
• Create, maintain, and execute test scenarios aligned with requirements and change sets
• Maintain traceability between requirements, specifications, and business rules
• Support defect identification, tracking, and participate in triage discussions
• Prepare, manage, and manipulate test data for accurate validation
• Provide regular status updates to stakeholders and raise issues proactively
• Contribute to peer reviews and knowledge-sharing initiatives
• Support Salesforce lifecycle activities, including testing validation across releases
• Collaborate with offshore and onshore teams to ensure seamless delivery, including Product Owners, Business Analysts, Developers, QA Leads, and Release Managers
• Develop and maintain testing scripts and traceability matrices
• Execute system and integration testing to ensure comprehensive coverage

Who you are

• Experienced in Salesforce testing with a minimum of 3 years in a similar role
• Able to analyse requirements and identify, document, and raise technical defects based on best practices
• Skilled in test case creation, execution, and scenario design
• Familiar with testing tools such as Mercury Quality Center, Jira, and Confluence
• Knowledgeable in Salesforce features, Sales Cloud, and Marketing Cloud
• Certified Salesforce Administrator (required)
• Salesforce Marketing Cloud Consultant certification (preferred)
• Understanding of test automation concepts and tools such as Selenium, Provar, Tosca, or Copado testing frameworks
• Strong analytical mindset with the ability to work on complex systems
• A collaborative team contributor with clear communication skills
• Holds a Bachelor’s degree in Engineering (Computer Science/IT preferred)

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Understand user stories and derive detailed test cases and testing tasks
• Create, maintain, and execute test scenarios aligned with requirements and change sets
• Maintain traceability between requirements, specifications, and business rules
• Support defect identification, tracking, and participate in triage discussions
• Prepare, manage, and manipulate test data for accurate validation
• Provide regular status updates to stakeholders and raise issues proactively
• Contribute to peer reviews and knowledge-sharing initiatives
• Support Salesforce lifecycle activities, including testing validation across releases
• Collaborate with offshore and onshore teams to ensure seamless delivery, including Product Owners, Business Analysts, Developers, QA Leads, and Release Managers
• Develop and maintain testing scripts and traceability matrices
• Execute system and integration testing to ensure comprehensive coverage

What skills you will learn

• Experienced in Salesforce testing with a minimum of 3 years in a similar role
• Able to analyse requirements and identify, document, and raise technical defects based on best practices
• Skilled in test case creation, execution, and scenario design
• Familiar with testing tools such as Mercury Quality Center, Jira, and Confluence
• Knowledgeable in Salesforce features, Sales Cloud, and Marketing Cloud
• Certified Salesforce Administrator (required)
• Salesforce Marketing Cloud Consultant certification (preferred)
• Understanding of test automation concepts and tools such as Selenium, Provar, Tosca, or Copado testing frameworks
• Strong analytical mindset with the ability to work on complex systems
• A collaborative team contributor with clear communication skills
• Holds a Bachelor’s degree in Engineering (Computer Science/IT preferred)

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

Follow us on social media

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2