Sales Operations Analyst(VOIS)

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking a Sales Operations Analyst to work closely with the sales organisation to enable effective performance management, forecasting, pipeline quality, target setting, and commission governance. This role plays a critical part in supporting data-driven decision-making by ensuring sales data accuracy, delivering high-quality analysis, and driving the adoption of sales tools and processes in a complex, global environment.

What you’ll do

Partner with sales teams to track performance, pipeline health, forecasting accuracy, and KPI attainment.Maintain and manage sales data, including account allocation, hierarchy setup, and opportunity management, ensuring consistency across systems.Deliver regular and ad-hoc analysis, dashboards, and reports to support commercial decision-making.Support target setting and commission planning by working closely with sales and finance stakeholders.Manage commission exception analysis and governance in line with agreed terms and controls.Drive adoption, training, and continuous improvement of sales tools and processes, including Salesforce.Act as a focal point for sales operations support, data quality management, and first-line system issue resolution.Contribute to pipeline acceleration and revenue outcomes through proactive collaboration with sales and sales operations teams.

Who you are

An experienced sales operations or sales support professional with a strong understanding of sales performance management.Comfortable working in a complex, global, matrix organisation with multiple stakeholders.Highly analytical, with advanced numerical skills and the ability to translate data into meaningful insights.An effective communicator who builds trusted relationships and presents insights clearly to varied audiences.Proficient in Salesforce, advanced Excel modelling, and presentation tools.Well-organised, detail-focused, and able to manage multiple priorities while meeting tight deadlines.

What's in it for you

Exposure to global sales operations and commercial decision-making within a leading international organisation.Opportunities to work cross-functionally with sales, finance, and transformation teams.A role where your insights directly influence sales effectiveness, revenue growth, and strategic outcomes.An inclusive environment that values continuous improvement, learning, and collaboration.

What skills you will learn

Advanced sales performance analytics, forecasting, and pipeline management techniques.Commission governance and target-setting frameworks aligned to corporate strategy.Stakeholder management and business partnering in a global, matrix environment.Continuous improvement and automation of reporting and operational processes.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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