Sales Channel Team Lead

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.The Sales Channel Team Lead drives the commercial strategy for Vodafone Stores, ensuring revenue growth, operational excellence and team productivity. They develop and challenge Store Managers, reinforcing a strong, customer‑centric sales culture. They act as a catalyst for commercial transformation, enhancing cross‑channel synergies and accelerating new business opportunities

What you’ll do

• Commercial Strategy and main KPIs management: full ownership of the main KPIs and rentability for stores across Regions;
• Operational excellence: simplify in-store processes and set clear priorities to maximize sales productivity; ensuring consistency across the entire footprint;
• Performance leadership: accountable for the performance of store managers; you will define KPIs, challenge underperformance, customer-centric sales culture;
• Translate high level business goals into disciplined, daily operational actions at store level;
• Lead regular sales/commercial reviews;
• Motivates commercial teams to win every day, combining passion for customers with a relentless focus on results;
• Design and present sales initiatives recommendations;
• Support commercial push initiatives through communication, alignment, and sales channels engagement;
• Create tailored initiatives to support sales commercial activity, including presentations and operational guide;
• Run pilots, measure impact, and scale successful solutions;
• Expected to take a 360º view of all commercial channels, identifying opportunities, cross channel synergies and efficiency improvements that drive stronger business performance.

Who you are

• Bachelor’s degree in Business, Marketing, Economics, Engineering, or a related sales/commercial field;
• Strategic leadership: ability to lead and develop high-potential teams;
• Capacity to build strong connections with commercial channels through clear communication, genuine enthusiasm, and empathetic leadership;
• Experience in sales within telecom or a similar industry, ideally in telecoms/main retailers;
• Strong commercial and business acumen;
• Execution focus: high sense of urgency and accountability;
• Background in telecommunications/industry knowledge (optional);
• Proven track record in sales and/or channels sale management; commercial reporting tools to drive data-led decision making;
• Available for mobility and regular travel, ensuring close engagement with commercial channels and main stakeholders;
• Fluency in English and Portuguese.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders;
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx);
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.