Risk & Compliance Analyst

Job Description

About VOIS:

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India:

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Role

Support CFSL VOIS being a part of 1st Line of Defence Risk & Compliance team in achieving 100% compliance to regulations and Vodafone policies. Responsible for independent monitoring of risk related matters and work hand-in-hand with SPOCs and the business to secure the CFST Perimeter. Joining us as a Risk & Compliance Analyst, you can be part of our team which plays a role of risk consultants for our business

Key accountabilities and decision ownership:

• Independently plan and conduct risk assessment of areas falling in CFST to provide reasonable assurance to top management that all regulatory requirements were complied with.
• Preparation of outcome/report of risk assessment conducted and demonstrate to the management as required.
• Agree and align on the mitigation actions with Business for the risks identified if any.
• Monitor and closely follow up on all the open mitigation actions and ensure those are completed within due timeline.
• Ensure all new activities/process addition, in-life changes and decommission flows through a PDA process in line with group guidance.
• Maintain a Risk Register for CFST which works as a central repository of risk exposure to CFST and support in decision making.

Core competencies, knowledge and experience:

• Background in conducting Internal Audit or risk assurance activities independently.
• Good understanding of global risk management in commercial shared services
• Knowledge of compliance management standards, tools, methodologies and best practices.
• Excellent organisation skills, able to handle multiple requests with differing priorities and stakeholders.
• Excellent command of English, and excellent interpersonal, oral and written communication.
• Comfortable working in a matrix organisation.
• Results oriented, proactive, responsible, pragmatic and ethical person with a passion for privacy audit or risk management and interest in technologies and their societal impact.
• Ability to analyse complex information and identify key and relevant points, including communicating in a relevant and easy to understand manner.Experience of OneTrust would be an added advantage

Must have technical / professional qualifications:

• Chartered Accountant/MBA (Finance) from elite B-schools
• 2+ years’ experience in Risk Management/Internal Audit
• Fair understanding of Privacy/GDPR Compliances.

Who we are

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!