Project Management Team Leader

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Lead, support, and develop the team in delivering complex, cross‑functional Programs and Projects that contribute significantly to the company’s strategic objectives. The role ensures effective governance, consistent delivery excellence, and strong coordination with internal and external stakeholders, while maintaining high standards in scope management, cost control, risk mitigation, timelines, and service quality.

Key Accountabilities:

• Lead, develop, and coach the team, ensuring high performance, clarity of responsibilities, and continuous skills growth.
• Drive successful delivery of all customer projects, ensuring on‑time execution, quality outputs, and achievement of contractual obligations.
• Monitor and manage the team’s KPIs (On‑Time Delivery, Revenue contribution, NPS), ensuring performance improvement actions where needed.
• Coordinate workload planning, resource allocation, and prioritization to ensure customer needs and business objectives are consistently met.

Establish strong stakeholder alignment (internal & external), proactively resolving delivery issues and ensuring high customer satisfaction.

Who you are

Core competencies & qualifications:

• Proven people‑leadership capabilities with the ability to guide, motivate, and develop a team effectively (prior experience in team leadership is considered a strong plus).
• Strong expertise in project delivery governance, risk management, customer engagement, and cross‑functional coordination.
• Excellent stakeholder management, conflict resolution, and communication skills with the ability to influence at all organizational levels.
• Analytical mindset with ability to monitor KPIs, evaluate performance, and drive operational improvements in project execution.

Solid understanding of the technical/service environment enabling effective support to the team and strong handling of customer delivery challenges

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Award-winning work environment -certified #1 Top Employer in Greece
• Competitive pay, bonus & remuneration package
• Private Health & Medical Insurance
• Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
• Unlimited access to learning resources and trainings
• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
• Spirit of Vodafone Day: one day each quarter dedicated to your personal development
• Extra days off: Vodafone Day, Family Day, Volunteering Day
• Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
• Special employee offers and discounts

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.