Project Management Expert

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Responsible for leading and coordinating the end-to-end delivery of Vodafone Business products and services, ensuring projects are completed on time, within scope, budget, quality standards, and contractual commitments.
The role is accountable for managing the complete project lifecycle—from initiation through planning, execution, monitoring, and closure—while acting as the primary point of contact for the customer throughout the delivery process.

• Manage the complete project lifecycle, including initiation, planning, execution, monitoring, controlling, and closure.
• Deliver projects in line with agreed scope, schedule, budget, quality, and contractual commitments.
• Ensure compliance with Vodafone project management methodologies, governance frameworks, and delivery standards.
• Develop, maintain, and manage detailed project plans.
• Monitor project milestones, critical paths, and delivery timelines.Lead full project lifecycle (initiation → planning → execution → closure)• Define project scope, work breakdown structure, delivery roadmap, and implementation plans.
• Coordinate activities across all internal and external stakeholders.
• Manage dependencies between Network, IT, Cloud, Security, Operations, Procurement, Product, and third-party suppliers.
• Identify resource requirements and coordinate resource allocation with relevant teams.• Act as the Single Point of Contact (SPOC) for customers throughout the project lifecycle.
• Build and maintain effective relationships with internal and external stakeholders.
• Provide regular project status updates to customers and senior management.
• Work closely with Sales, Account Management, Engineering, Product, and Operational teams.
• Manage customer expectations and drive high levels of customer satisfaction.• Identify, assess, and proactively manage project risks, assumptions, issues, and dependencies (RAID).
• Develop and monitor mitigation and contingency plans.
• Coordinate issue resolution and initiate management escalations when required.
• Assess the impact of change requests and coordinate the approval process.
• Maintain accurate and up-to-date RAID (Risk, Assumption, Issue, Dependency) logs throughout the project lifecycle.• Coordinate the delivery of Vodafone Business solutions, including but not limited to: Cloud, Security, Data & Network, Voice, IoT and other Vodafone Business products and enterprise solutions
• Coordinating technical solution validation activities.
• Monitoring implementation, testing, service activation, and commissioning.
• Ensuring successful operational handover upon project completion.• Monitor project financial performance and overall commercial impact.
• Support efficient utilization of project resources.• Track project KPIs and delivery performance.• Drive actions that contribute to customer satisfaction metrics (NPS, CSAT, etc.).• Ensure project reporting is accurate, complete, and up to date.• Conduct project closure and lessons learned sessions.• Capture and share best practices across the organization.• Contribute to process improvement initiatives.• Support the adoption of standardized project management practices.• The Project Manager is responsible for managing or facilitating decisions related to:• Project delivery strategy and execution approach.• Project planning, scheduling, and prioritization.• Resource coordination and allocation.• Supplier and third-party coordination.• Risk management and escalation.• Change impact assessment and governance.• Customer communication and stakeholder engagement.• Project reporting and governance activities.

Who you are

• Bachelor's degree in Engineering, Information Technology, Telecommunications, Business Administration, or a related field. A Master's degree is an advantage.
• Project Management training or certification (e.g., PMP, PRINCE2, Agile, Scrum) is preferred

• Preferably 5+ years of experience in Project Management.
• Experience in Telecommunications, ICT, or Information Technology projects.
• Experience managing customer-facing project delivery throughout the full project lifecycle.
• Proven experience working with cross-functional and multi-disciplinary teams.
• Experience managing enterprise and strategic customer projects is preferred

• Good understanding of Vodafone Business solutions, including but not limited to: Cloud, Security, Data & Network, Voice, IoT and other Enterprise Connectivity solutions
• Strong knowledge of project management methodologies, governance frameworks, and delivery best practices.
• Proficiency in project management tools and reporting.
• Awareness of commercial, contractual, and financial aspects of project delivery.
• Ability to manage risks, dependencies, assumptions, issues, and change requests throughout the project lifecycle

• Strong leadership and ownership mindset
• Excellent communication & presentation skills
• Ability to manage cross-functional and multicultural teams
• High stakeholder management and negotiation capability
• Strong analytical thinking and problem-solving skills
• Results-oriented with focus on customer satisfaction and delivery excellence

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

We like to keep them flexible:

• Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services

Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr

https://www.vodafone.com.tr/insan-kaynaklari

Instagram: https://www.instagram.com/vodafonekariyer/

Youtube: https://www.youtube.com/user/VFTurkiye

Data Privacy
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.