Programme Coordinator

Job Description

Your day to day:

As a Programme Coordinator, you'll act as the single point of contact for a key customer, ensuring top-tier programme governance, communication, and delivery support across multiple initiatives.

This is your chance to step into a high-visibility role where you’ll shape delivery outcomes, drive strategic alignment, and serve as a trusted advisor to senior leadership.

With these activities you will have a great impact on our business:

• Act as the central point of contact for the customer’s leadership team, providing strategic support and ensuring smooth programme execution
• Coordinate and track cross-functional initiatives, ensuring alignment with business priorities and timelines
• Develop and deliver reporting dashboards and KPI analysis, identifying trends, recommending improvements, and ensuring clear communication at executive level
• Prepare and facilitate strategic meetings and workshops, creating agendas, capturing action points, and ensuring consistent follow-through
• Support the setup of internal communications, including digital presence (Workplace, SharePoint), and foster transparent programme visibility
• Govern the delivery lifecycle by supporting programme managers and proactively identifying risks, bottlenecks, or improvement areas
• Monitor customer satisfaction, run partnership surveys, analyze feedback, and define improvement action plans for long-term collaboration
• Support ad-hoc project and programme needs across the year, contributing to a flexible, value-driven delivery model.

With these skills you are a great candidate:

• Minimum 5 years' experience in a technology or IT-driven environment, with exposure to large-scale programmes and delivery
• Strong stakeholder management skills, with the ability to communicate effectively across all levels, including C-level leadership
• A data-driven mindset – you can transform complex data into meaningful insights, and use KPIs to guide strategic decisions
• Solid understanding of governance frameworks, operational processes (e.g., ITIL), and programme health monitoring
• Hands-on experience with project and programme methodologies (Prince2, MSP, PMI) and Agile delivery models (SAFe, Scrum)
• Fluency in English, both written and spoken, with the ability to build confidence and credibility in global teams
• Comfortable working with tools like Jira, Mural, SharePoint, and other Agile or collaboration platforms
• A flexible and proactive approach—able to manage shifting priorities, support multiple initiatives, and adapt to evolving business needs.

Sounds like the perfect job? We’ve got even more to offer:

• Hybrid way of working
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Loyalty Programme
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of a technology changing company
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
• Special Paternal Program - 4 months of paid paternity leave

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

#_VOIS