PRIVACY SPECIALIST - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Privacy Specialist to support Vodafone Group’s global Privacy Programme, helping to safeguard the personal data of over 500 million customers and employees. The role sits within the Privacy, Responsible AI & Data Regulations team and focuses on enabling secure, compliant data processing through privacy-by-design practices, robust risk assessments, and effective governance across global initiatives.

What you’ll do

• Support Privacy and Responsible AI by Design and Assurance activities across global data processing initiatives
• Manage privacy impact assessments (PIAs) and AI risk assessments, and support demand management via OneTrust
• Conduct privacy demand triage, categorisation, and ensure timely resolution of requests
• Respond to Subject Access Requests (SARs) and similar queries for Vodafone Group staff
• Assist in incident management, including initial investigation of privacy-related incidents
• Support supplier compliance processes and governance requirements
• Perform re-assessments of high and medium-risk personal data processing activities
• Maintain records management and contribute to quality assurance processes
• Support regular policy compliance reviews and internal audits
• Contribute to developing and embedding privacy notices, templates, guidance, and best practices
• Provide support to the wider Group Privacy team on additional activities as required

Who you are

• Understanding of the global privacy landscape within technology and online environments
• Good knowledge of GDPR, EU AI Act, and related data protection regulations
• Familiarity with compliance management standards, tools, methodologies, and best practices
• Strong organisational capability, able to manage multiple priorities and stakeholders effectively
• Excellent communication skills, both written and verbal, with a collaborative approach
• Experience with OneTrust and Jira is advantageous
• 1–2+ years of experience in operational data privacy roles
• CIPP/E accreditation or equivalent certification required
• Additional certifications such as CIPM, CIPT, or AIGP are beneficial

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on cutting-edge privacy and Responsible AI initiatives
• Exposure to global data protection programmes within a leading telecommunications organisation
• A collaborative, inclusive environment focused on continuous learning and improvement
• Hands-on experience with industry-standard tools such as OneTrust
• Opportunities to deepen professional expertise and certifications in privacy and compliance

What skills you will learn

• Advanced privacy impact assessment (PIA) and AI risk assessment techniques
• Practical application of GDPR, EU AI Act, and global data regulations
• Incident management and privacy investigation processes
• Stakeholder management across international teams and functions
• Governance, compliance frameworks, and privacy-by-design implementation
• Use of privacy tools such as OneTrust and workflow platforms

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Follow us on social media

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2