Personal Assistant

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

Location: NewburyWe are seeking a highly organised and proactive Personal Assistant to provide professional and confidential administrative support to two Customer Account Leads based in Newbury. This role involves managing diaries, coordinating meetings, handling correspondence, and supporting travel arrangements. You will act as a key point of contact across VOIS and partner teams, ensuring smooth operations and effective communication. Flexibility, attention to detail, and the ability to work under pressure are essential.

What you’ll do

• Manage diaries and commitments, ensuring agendas and materials are prepared in advance.
• Use sound judgement to prioritise and accept meeting requests.Handle emails and correspondence, responding or redirecting as appropriate.
• Coordinate the creation of presentation materials for internal and external events.
• Organise travel arrangements, itineraries, and approvals.
• Submit accurate expense reports promptly.Collaborate with other PAs to share best practices and maintain cover during absences.

Who you are

• Proficient in Microsoft Office applications.
• Experienced in supporting senior executives with complex schedules.Strong organisational and project management skills.
• Resilient, adaptable, and calm under pressure with a positive attitude.
• Excellent written and verbal communication skills.
• Confident in influencing and challenging appropriately.Relationship builder who fosters collaboration and removes barriers.
• Detail-oriented with a clear understanding of VOIS/Vodafone objectives and policies.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work closely with senior leaders and gain exposure to strategic decision-making.
• A collaborative environment that values innovation and continuous improvement.
• Access to VOIS’s global network and resources for professional growth.

What skills you will learn

• Advanced organisational and time management techniques.
• Stakeholder engagement and influencing skills.
• Expertise in managing complex administrative processes within a global organisation.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
  You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2