OSS Technical Delivery Lead - VOIS-Pune

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced OSS Technical Delivery Lead to manage the end-to-end technical delivery of complex OSS domain initiatives with high business criticality. This role sits within Network Strategy & Engineering (NSE) and focuses on delivering OSS transformation, integration and network enablement projects aligned to UK Networks strategy. The individual will ensure delivery to agreed scope, time, cost and quality standards, while managing cross-functional teams, suppliers and third parties across multiple technical domains.

What you will do

• Lead day-to-day technical delivery of OSS projects involving network rollouts, system integrations, new product enablement and business transformation.
• Deliver projects in line with agreed UK Networks capex and opex forecasts, typically ranging between £250k and £1m, within defined tolerance levels.
• Manage high-complexity demands with cross-system, cross-domain and cross-supplier dependencies, ensuring risks and issues are proactively identified and mitigated.
• Coordinate front-door management of new OSS demand, working closely with architecture teams and internal domain specialists to perform impact assessments and prioritise work stacks.
• Align delivery with release management plans and holistic OSS resource planning in collaboration with team managers and key suppliers.
• Build and maintain effective relationships with internal stakeholders, suppliers and third parties, balancing customer needs with long-term network strategy.
• Lead virtual, geographically distributed technical and business change teams, fostering collaboration, trust and shared accountability.
• Drive continuous improvement in supplier performance through strong commercial awareness and structured delivery governance.
• Ensure adherence to defined delivery methodologies, governance frameworks and quality standards to enable realisation of business case benefits.

Who you are

• You bring 7+ years of experience in technical project or delivery management within a telecoms or network environment.
• You have strong OSS domain knowledge, with a solid understanding of EMS/NMS platforms and mobile and fixed network technologies.
• You are comfortable operating within large, complex corporate environments with multiple stakeholders and dependencies.
• You can translate between technical and business teams, enabling shared understanding and effective decision-making.
• You demonstrate inclusive leadership, motivating and guiding cross-functional teams to achieve shared outcomes.
• You have strong stakeholder engagement, communication and presentation skills, both written and verbal.
• You are proficient in project and demand management tools such as Azure DevOps, PEGA and JIRA, and are confident using Microsoft Excel, PowerPoint, Visio and Project.
• You have experience with DevOps ways of working and robust risk management techniques.
• You are comfortable working across cultures and time zones.
• You hold a bachelor’s degree or equivalent in Engineering, Telecoms or Computer Science, with vendor or professional certifications such as AWS, PMP, PRINCE2 or ITIL being desirable.

Not a perfect fit

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

• Opportunity to work on high-impact OSS and network transformation initiatives with visibility across UK Networks.
• Exposure to complex, large-scale programmes involving modern OSS stacks, system integrators and third-party vendors.
• A collaborative, inclusive environment that values learning, ownership and continuous improvement.
• The chance to influence delivery standards, supplier performance and technical outcomes at scale.

What skills you will learn

• Advanced OSS delivery and integration practices across mobile and fixed network environments.
• Strategic stakeholder and supplier management in a global telecoms context.
• Enhanced risk, dependency and release management across multi-vendor ecosystems.
• Deeper understanding of DevOps-aligned delivery within OSS and network programmes.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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