National Account Manager

Job Description

What you’ll do

** THIS ROLE IS PRIMARILY HOMEBASED, BUT YOU WILL NEED TO BE IN THE STOKE OFFICE 1 DAY PER WEEK **

The role:

The National Account Manager role is a particularly unique in Vodafone Global Enterprise. Focused managing existing large global enterprise customers, delivering best in class account management, ensuring erosion of existing revenue is minimised and revenue is optimised were possible, identifying and exploiting whitespace to grow your portfolio of accounts. Leveraging existing global relationships as well as brand new engagements to drive growth. This is someone who is capable of building relationships, awareness and trust across their base of accounts and someone who can work effectively across both UK and global stakeholders to realise their account strategy/development plans.

This role will also require you to work closely with our Product, Solution Sales, Legal and Commercial teams to deliver bespoke and off the shelf solutions to customers.

Key accountabilities:

• Actively pursue new opportunities and build new customer relationships
• Acquire a minimum number of key contacts as defined and agreed within your sales plan through and agreed outbound contact strategy.
• Develop a comprehensive sales plan through effective landscaping to efficiently and effectively identify, qualify, propose, negotiate & close Sales opportunities across the Vodafone portfolio
• Identify & manage customer requirements needed to complete proposal &/or contract.
• Deliver a “best in class” customer experience in all interactions & dealings with prospective clients.
• Work on large, multi-national accounts.
• Build & manage Sales pipeline to ensure a minimum of 4x Sales target.
• Ensure all sales opportunities are recorded and progressed using all of the tools available to you, in an accurate & efficient manner, through Vodafone’s CRM system.

Who you are

• Effective Relationships & Networking
• Thinking & Acting Strategically
• Ability to work as part of a global and local team.
• Desire to delight customers by tailoring solutions to help them realise business ambitions.
• Strong commercial and business acumen.
• Multi-Stakeholder Management
• 2+ years Inside Sales or industry-related experience.
• Ability to achieve and exceed sales targets in a B2B, complex sales environment
• Proven ability to target accounts and using techniques such as MEDDIC / Solutions Selling to uncover true needs and decision-makers to progress opportunities through the sales funnel.
• Forecasting and reporting skills
• 2-year Public Sector /Local MNC experience
  

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year

Charity days: 5 days/year

Maternity leave: 52 weeks, the first 13 weeks are fully paid, followed by 26 weeks of half pay

Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%

Access to: private medical, private dental, free health assessments, share save scheme

Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Hybrid working - once a week in the office

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.