Marketing Insight Specialist

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking an insight-driven professional to deliver high-quality research and analysis that supports informed decision-making across Vodafone Business and local markets. This role focuses on market understanding, customer needs, product and proposition development, thought leadership, and competitor intelligence. The individual will partner with diverse stakeholders, manage insight projects end to end, and translate research into clear, actionable recommendations.

What you’ll do

• Build and maintain trusted relationships with stakeholders across Vodafone Business and local markets, translating insight needs into effective research approaches.
• Design, manage, and deliver primary research projects, including supplier selection and oversight.
• Produce market, customer, and competitor insights using robust secondary research and industry analyst engagement.
• Provide research consultancy and support for thought leadership initiatives, such as global trend studies.
• Promote and apply best practices in enterprise insight generation, ensuring quality, consistency, and compliance with data protection standards.
• Present findings in a clear, compelling way to support commercial, product, and service decision-making.

Who you are

• An experienced insight or research professional with a strong mix of primary and secondary research capability.
• Someone with around three or more years of relevant experience, ideally within B2B, marketing, or insight-focused roles.
• Confident in building relationships and communicating with stakeholders at different levels.
• Naturally curious, analytical, and motivated to explore topics in depth.
• Knowledgeable about the ICT or technology sector, with the ability to apply insights in a commercial context.
• Educated to degree level in a relevant discipline; a marketing or market research qualification is an advantage.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• The opportunity to influence strategic commercial and marketing decisions through high-impact insights.
• Exposure to a wide range of markets, stakeholders, and business challenges within a global organisation.
• A collaborative environment that values curiosity, quality thinking, and knowledge sharing.
• The chance to contribute to thought leadership and visible enterprise-level initiatives.