
IT Infrastructure Delivery Lead - VOIS
Job Description
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking an experienced professional to lead the delivery of IT infrastructure solutions, ensuring alignment with global standards and business strategy. The role focuses on planning, coordinating, and implementing infrastructure projects that are scalable, reliable, and optimised for operational excellence, while collaborating with distributed teams and supporting delivery improvements.
What you’ll do
- Manage project delivery workload within infrastructure build and delivery teams, ensuring accurate tracking and reporting.
- Plan and deliver projects in line with agreed timelines, quality standards, and customer expectations.
- Coordinate technical implementation across data centre environments, including servers, storage, networks, security, and middleware systems.
- Oversee procurement and availability of hardware and software aligned with implementation schedules.
- Ensure adherence to configuration management, change control processes, and service standards during project execution.
- Lead project activities following structured project management frameworks, including governance, risk management, and stakeholder communication.Support operational readiness and acceptance processes, ensuring smooth handover to operations teams.
- Contribute to continuous improvement by reviewing and enhancing delivery processes across teams.
Who you are
- An experienced professional with a strong background in IT infrastructure delivery and implementation.
- Skilled in coordinating cross-functional teams and managing complex project environments.
- Confident communicator with the ability to collaborate effectively with customers and internal stakeholders.
- Knowledgeable in IT service management frameworks and data centre processes (e.g., ITIL practices).
- Familiar with telecommunications service environments and infrastructure provisioning.
- Technically proficient across a broad range of IT systems and infrastructure components.
- Comfortable working in international and distributed teams with strong English communication skills.
- Holds strong project management capabilities; certifications such as PRINCE2 are desirable.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Opportunity to work on large-scale, global IT infrastructure programmes within a leading telecommunications organisation.
- Exposure to international project environments and collaboration across multiple markets and teams.
- Opportunities to influence delivery excellence and contribute to process improvements.
- A collaborative environment focused on innovation, continuous improvement, and professional growth.
What skills you will learn
- Advanced project delivery and governance using structured methodologies such as PRINCE2.
- End-to-end IT infrastructure implementation across data centre ecosystems.
- Stakeholder management in complex, global operational environments.
- Process optimisation and service delivery improvement techniques.
- Technical integration across diverse infrastructure components and platforms.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Alert
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Follow us on social media
- LinkedIn: https://www.linkedin.com/company/vois/
- Facebook: https://www.facebook.com/voisglobal
- Instagram: https://www.instagram.com/voisglobal/
Working at Vodafone

2 office days / week

A little flex time
