HR Products and Services Solution Owner - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced HR Products and Services Solution Owner to lead a portfolio of employee journeys and services across the hire-to-retire lifecycle. You will own and continuously improve HR processes, manage product backlogs and help deliver standardised, high-quality services through global HR platforms.You will work closely with Product Managers and stakeholders to translate the product vision into prioritised delivery plans, with a particular focus on AI-enabled services, automation and Copilot-based solutions. The role also involves leading and mentoring a team of Solution Owners, combining hands-on product ownership with effective delegation.This India-based role requires experience in HR products and systems, end-to-end solution ownership, SAFe Agile delivery, JIRA, enterprise HR transformation and platforms such as Workday or SAP SuccessFactors.

What you’ll do

Product and portfolio ownership

• Act as the Product Owner for HR Services workstreams spanning the hire-to-retire lifecycle.
• Own a portfolio of HR journeys and services within HR Products and Services.
• Maintain accountability for assigned processes, including their continuous improvement, simplification and value delivery.
• Manage solutions throughout their lifecycle, from prioritisation and delivery through to adoption and value realisation.
• Ensure that delivered solutions meet business requirements and relevant compliance obligations.

Process design, automation and innovation

• Lead the design of future-state HR processes across employee journeys.
• Identify opportunities to use AI, automation, Copilot and other digital tools to improve service delivery.
• Drive innovation and continuous improvement across HR systems and processes.
• Simplify processes while maintaining a clear focus on measurable business value.
• Promote efficient, standardised and high-quality services through global HR platforms.

Product strategy and stakeholder collaboration

• Partner with Product Managers to align product vision, roadmaps and delivery timelines.
• Incorporate AI, automation and Copilot-enabled initiatives into product planning and delivery.
• Engage stakeholders to gather and clarify requirements.
• Manage stakeholder expectations and maintain alignment with strategic objectives.
• Collaborate across functions to convert business needs into practical, scalable solutions.

Team leadership

• Lead and mentor a team of Solution Owners.
• Balance hands-on execution with appropriate delegation.
• Support effective team performance, capability development and delivery accountability.
• Lead cross-functional teams and enable collaborative decision-making

Who you are

You have proven experience as a Solution Owner or Product Owner within the HR domain.You understand HR systems, processes and employee journeys across the hire-to-retire lifecycle.You have managed solutions end to end, from prioritisation to adoption and value delivery.You have experience gathering requirements and managing stakeholders.You are proficient in JIRA and understand SAFe Agile delivery methods.You communicate clearly and demonstrate effective leadership and organisational skills.You can work independently while leading cross-functional teams.You use analytical and problem-solving skills to simplify processes and realise value.You have experience leading, managing or mentoring team members.You have a Computer Science or IT Engineering background.You hold a SAFe Agile certification or an equivalent professional qualification.You have worked with enterprise HR platforms such as Workday, SAP SuccessFactors or comparable solutions.You understand how HR platforms can integrate with AI, automation and digital tools.You have contributed to enterprise-level HR transformation programmes

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Ownership of a broad portfolio of HR products, services and employee journeys.The opportunity to shape AI-enabled, automated and Copilot-based HR service delivery.A role connecting product strategy, process design, Agile delivery, technology and measurable value realisation.The opportunity to influence future-state HR processes across the hire-to-retire lifecycle.Collaboration with Product Managers, stakeholders and cross-functional delivery teams.Experience leading and developing a team of Solution Owners.Exposure to enterprise HR transformation and global HR platforms.Opportunities to assess external good practices and apply emerging technology to business challenges

What skills you will learn

Advanced portfolio ownership across multiple HR products, processes and employee journeys.Product-roadmap alignment and value-based backlog prioritisation.Practical application of AI, automation and Copilot capabilities within HR services.Future-state HR process design and service simplification.SAFe Agile planning, including Programme Increment planning and continuous exploration.Enterprise backlog and delivery management using JIRA.Adoption planning and measurement of value realisation.Leadership and mentoring across a Solution Owner team.Evaluation of emerging HR technology and external good practices.Broader experience across platforms such as Workday and SAP SuccessFactors.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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