Home Connectivity Sr Specialist

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

The Fixed Connectivity SME drives the adoption and growth of fixed broadband and internet solutions across regions and sub-regions. The role ensures that Vodafone’s fixed connectivity portfolio (FTTH, DSL, leased lines, enterprise connectivity, etc.) is effectively promoted, localized, and executed to meet household, SME, and enterprise needs. The SME collaborates with technical, sales, and marketing teams to expand coverage, increase penetration, and deliver superior customer experience in fixed services.

Key Accountabilities

• Identify underserved areas with growth potential for fixed connectivity.
• Develop regional initiatives to accelerate broadband adoption and household penetration
• Localize fixed connectivity propositions for residential and enterprise customers.
• Support retail and B2B sales teams with product knowledge and campaign execution.
• Collaborate with Network SME to prioritize regional rollout and expansion projects.
• Provide market intelligence to central teams to guide infrastructure investment.
• Monitor regional performance of fixed services (activation, churn, complaints).
• Work with CVM SME to design retention and upsell offers for fixed customers.
• Partner with Marcom SME on region-specific fixed internet campaigns.
• Collaborate with Enterprise SME for corporate connectivity solutions.
• Work with Insights SME to understand usage trends and improve propositions.

Required Qualifications & Experience

• • Bachelor’s degree in Business, Engineering, IT, or related field.
• • 5–8 years of experience in fixed internet, broadband, or telecom commercial roles.
• • Strong knowledge of FTTH, DSL, and enterprise connectivity solutions.
• • Experience in sales enablement, product marketing, or business development.
• • Understanding of regional infrastructure dynamics and market competition.
• Strong commercial acumen with customer-centric mindset C2 General
• Collaborative, able to bridge technical and commercial teams
• Excellent problem-solving and execution discipline
• Strategic thinker with ability to localize national strategy
• Proactive and results-driven

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.