Head of AI

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Role Overview

Vodafone Portugal is seeking a visionary and execution-oriented Head of AI to lead the company’s Artificial Intelligence strategy and adoption journey. This role will be responsible for identifying, developing, and scaling AI initiatives that drive business growth, operational efficiency, customer experience, and innovation across the organization.

What Success Looks Like

• AI embedded into core business processes and decision-making.
• Tangible improvements in customer experience, productivity, and business performance.
• A scalable AI operating model with strong governance and adoption across Vodafone Portugal.

Who you are

Key Responsibilities

• Define and execute Vodafone Portugal’s AI strategy and roadmap.
• Lead the AI portfolio, prioritizing high-value use cases across all business areas.
• Establish AI governance, ensuring compliance, security, and responsible AI adoption.
• Build and lead an AI Centre of Excellence, fostering AI capabilities and talent development.
• Partner with business and technology leaders to accelerate AI-driven transformation.
• Evaluate emerging AI technologies and manage strategic partnerships.

Requirements

• Proven leadership experience in AI, Data, Technology, or Digital Transformation.
• Strong knowledge of Generative AI, Machine Learning, Data Platforms, and Cloud technologies.
• Experience delivering large-scale transformation programs and measurable business outcomes.
• Excellent stakeholder management and communication skills.
• Telecom industry experience is a plus.
• Fluency in English language.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Hybrid Work Model
• Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders
• Vodafone Products and Services: Employees get a mobile phone, free communication plan, data card, and various discounts on services and products
• Recognition:Recognition programs for innovative, creative, high-potential employees and exemplary behaviors
• Health and Well-being: Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products
• Learning: Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx)
• Local and International Mobility: Internal recruitment with local and international rotation opportunities across departments and roles.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.