Fraud Reporting Sr. Analyst

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Key Accountabilities & Decision Ownership

Develop and implement a monitoring & control framework for VF services, this includes investigating, analysing, managing, and reacting to fraud cases of dynamic fraud types. Also to develop high quality critical reporting to Internal & external stakeholders including regulators such as NTRA, VF Group and Vodacom.

Main responsibility is supporting the growth of VF services through protecting VF-EG and its customers against Fraud risk in addition, protect VF against regulatory & legal violations & consequent penalties.

• Support growth of VF services through continuous analysis and minimization of number/impacts of fraud behaviours.
• Develop & implement the monitoring & control framework for VF services.
• Ensure proper analysis and optimum responsive actions for all relevant fraud behaviours.
• Responsible for development of all critical & mandatory reporting to NTRA, VF Group/Vodacom & Internal stakeholders,

Core Competencies, Knowledge, and Experience

Must have technical / professional qualifications:

• Bachelor’s degree in business, Accounting, or Data analytics.
• Excellent analytical & Communication skills.
• Good organizational skills and attention to detail is required.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.