Fixed Demand & Delivery Sr.Specialist

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

To lead the end-to-end projects for Enterprise customers, transforming complex requirements into reliable, on-time solutions. This role ensures excellence in execution, KPI realization, and full alignment with delivery and business targets.

Role Profile

• Own the complete lifecycle of Enterprise wireless and fixed orders, from initiation to successful closure.
• Drive delivery execution across planning, implementation, and activation, ensuring momentum at every stage.
• Proactively track, prioritize, and resolve pending, aging, and high-impact requests.
• Ensure delivery commitments, timelines, and SLAs are consistently met or exceeded.
• Translate delivery progress into clear KPI tracking and measurable performance outcomes.
• Provide structured status updates, identify risks early, and manage escalations decisively.
• Act as a central point of coordination across VBU PMs, Planning , Implementation, Sales, and partners.
• Contribute to enterprise and strategic project pipelines, enabling scalable and sustainable delivery.

Key Accountabilities / KPIs

• On-time delivery completion percentage
• KPI realization versus targets
• Reduction of aging backlog
• Cycle time from request to activation
• Delivery accuracy and SLA compliance

Competencies and Qualifications

• Bachelor’s degree in Communications Engineering.
• From 3 to 6 years of professional experience in project management, including 2 years in telecommunications.
• PMP® or equivalent certification preferred.
• Advanced software development experience in Python and data-driven applications.
• Experience working in Agile environments with frequent deliverables.
• Strong analytical, organizational, and problem-solving capabilities.

Skills & Experience

• Strong expertise in Fixed and Wireless Networks with hands-on experience in service delivery and demand management.
• Proven ability in tracking, reporting, coordination, and multi-stakeholder management.
• A strong ownership mindset that drives accountability and closure.
• Customer-focused approach with unwavering attention to timelines and service quality.
• Collaborative spirit that enables results through teamwork and shared ownership.
• Excellent communication and stakeholder management skills.
• Collaborative team player with strong reasoning and analytical ability.
• Resilient under pressure with strong negotiation and planning skills.
• Commercially aware with solid financial understanding.
• Fluent in spoken and written English.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.