Engineer 1st Line

Your day to Day

You will Provide 1st Line specific technical services related to live information systems of telecommunications operators (Vodafone OpCo or JVs).

You will provide support for the development, implementation, modification and testing of software and hardware solutions for information systems and telecom applications existing in the networks of operators, in order to meet the quality and response time requirements of projects.

At the request of customers (Vodafone OpCos), you will identify, develop and implement solutions to solve software and hardware deficiencies in the respective networks. The solutions provided involve changes to existing software systems or the implementation of new software components to maintain the functionality of current systems.

If the software or hardware deficiencies in the network are too high, or the time limit defined for such a troubleshooting, depending on the severity of the project, is in danger of being overcome, you will send these projects for resolution to 1st Line engineers / engineers or to 2nd Line, the higher technical level

With these activities you will have a great impact on our business

• You will perform activities that combine analytical skills with adequate knowledge of software and hardware technology, in order to develop, test and modify computer systems containing telecommunications software applications, mobile and fixed.
• You will be in charge of development and adaptation of customized software
• You will be in charge of Remedy software and hardware deficiencies
• You will be in charge of evaluation of software and hardware performance of information systems
• You will support the development and design of customized software solutions, applications in a defined framework and in accordance with the requirements of telecom operators
• You will be in charge of adaptation of software packages using specific machine code programming languages for equipment in order to stabilize customers' telecommunications networks
• You will identify faults in GSM, UMTS, LTE, 5G networks and troubleshoot them by modifying or adapting software packages according to a set of technical and design specifications, or sending them to higher technical levels if they are too complex, or the time limit defined for such a troubleshooting, depending on the severity of the project, is in danger of being exceeded
• You will test software packages / applications on the test environment in order to identify and remedy malfunctions, followed by implementation on the production environment
• You will be in charge of remediation by software or hardware reconfiguration of elements in telecom networks by specific telecom programming methods

With these skills you are a great candidate

• English written and spoken
• German language written and spoken, is an advantage;
• Operating systems, databases, computer applications specific to mobile and fixed telecommunications
• Basic technical knowledge in 2G / 3G / 4G / 5G / Networking
• Completed higher education, preferably technical (eg: Electronics and Telecommunications, Automation and Computers, Computer Science, etc.)

Sounds like the perfect job? We’ve got even more to offer:

Work from Home – hybrid approach

Medical and dental services

Life and hospitalization insurance

Dedicated employee phone subscription

Special discounts for gyms and retailers

Annual Company Bonus

Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills

You get to work with tried and trusted web-technology

Flexible Vacation – Take time off when you need it, we trust you

Special Paternal Program - 4 months of paid paternity leave

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

#_VOIS