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Vodafone • LISBOA, Portugal

E2E Digital & OSS Solution designer

Employment type:  Full time
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Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Role purpose: architect and provide e2e OSS solution designs for complex, cross-domain, and cross-market projects in close alignment with business needs. Consults and advises the Solution and Initiative Managers in creating consistent solutions according to the architectural principles and guidelines. Ensures proper e2e architectural documentation of the domain’s application landscape.

Requirement Elicitation and Analysis:

  • Work closely with business stakeholders to understand their needs, objectives, and challenges.
  • Elicit, document, and analyze business requirements, processes, and workflows.
  • Translate business requirements into clear and concise functional specifications for technical teams.

Solution Design:

  • Collaborate with technology teams to design solutions that meet business needs.
  • Propose innovative and practical solutions to address business challenges.
  • Ensure that proposed solutions align with Vodafone’s strategic goals and technological capabilities.
  • Create and continuously develop the E2E OSS evolution roadmap, driving modernisation, consolidation, and harmonisation
  • Consults and advises OSS management in creating the strategic domain roadmap as well as the mid-/long term Network Evolution Plan
  • Trial new technologies and products before implementing in the market

Who you are

  • Excellent knowledge of telecommunication technologies, processes, network architectures and industry standards
  • Analytical skills to determine the effort, time, and cost involved in delivering the solution, based on the scope, the requirements, the assumptions, and the constraints.
  • Strong business acumen and organizational abilities to balance strategies against what is functionally, technologically, and financially feasible
  • Profound multi-cultural / multinational experience
  • Excellent knowledge of architectural methods and standards (e.g. Togaf, Cobit, incl. SID, eTOM)
  • Proven experience as a Business Analyst or in a related role.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in requirement gathering techniques, process modeling, and documentation.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

  • Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders;
  • Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
  • Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
  • Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
  • Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx);
  • Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Apply now

Company benefits

UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (22), Turkey (14) days annual leave + bank holidays
Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
Annual bonus – dependant on company performance
Employee discounts
Personal development days – once per quarter
Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
Volunteer days – up to 5 days
Coaching – access to a free certified internal pool of coaches
Mentoring
Carer’s leave
Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced sick days
Mental health platform access
Mental health first aiders
Employee assistance programme
Complimentary Medical Services – 24/7 online doctor service
Compassionate leave
Home office set up
Buddy scheme
Referral bonus
Early finish Fridays
Buy or sell annual leave
Cycle to work scheme
Life insurance
Sabbaticals
Salary sacrifice
Share options
Teambuilding days
Faith rooms
Enhanced pension match/contribution
Learning license

Working at Vodafone

Company employees:

85,887

Gender diversity (m:f):

61:39

Hiring in countries

Albania

Australia

Czechia

Democratic Republic of the Congo

Denmark

Egypt

Germany

Greece

Hungary

India

Ireland

Italy

Lesotho

Awards & Accreditations

1st – Most loved - Large companies

1st – Most loved - Large companies

Flexa awards 2026
1st - Most Inclusive Company

1st - Most Inclusive Company

Flexa awards 2026
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2026

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