Delivery Lead- Care & Business

Job Description

Join Us

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

What you’ll do

We are seeking an experienced IT Delivery & Automation Specialist to lead innovation projects focused on process automation and artificial intelligence. This role involves managing a portfolio of end-to-end projects, from requirements definition to rollout, ensuring timely, cost-effective, and high-quality delivery. You will act as a central governance point for transformation projects, driving technical requirements, integration, and deployment across VOIS locations.Lead multi-functional global project teams to implement automation and innovation initiatives.Manage Scrum teams using SAFe methodology.Ensure projects are delivered on time, within budget, and to quality standards.Define early-stage requirements and support business case creation for automation projects.Own and manage the automation implementation project portfolio.Develop delivery strategies for innovation and automation across VOIS business lines.

Who you are

Proven experience in managing complex IT projects in international environments.Strong expertise in system integration across applications, data, testing, infrastructure, and operations.Certified in Agile/SAFe methodologies with hands-on experience.Skilled in implementing process automation tools (e.g., Power Automate, low-code/no-code platforms).Excellent communication skills, capable of engaging stakeholders from technical teams to senior executives.Minimum 7 years’ experience in delivering large-scale projects/programmes.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Opportunity to lead strategic automation projects shaping VOIS operations globally.Exposure to cutting-edge technologies in automation and AI.Work in a collaborative, international environment with senior stakeholders.Be part of a transformation journey impacting multiple markets.Advanced programme governance and portfolio management.Expertise in SAFe Agile delivery frameworks.Hands-on experience with automation technologies and integration strategies.Leadership in global, cross-functional teams.Strategic thinking and stakeholder management at executive levels.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.