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Job Description
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking a Data Insights Analyst to support our Technology function by developing advanced digital dashboards that provide transparency on demand, capacity, and resource allocation across Value Streams and Release Trains. The individual will work within a SAFe-based environment, collaborating closely with stakeholders to ensure high-quality data, meaningful insights, and the continuous improvement of capacity management models. They will contribute to process simplification, automation, and the evolution of digital tools used across the Project Support Office.
What you’ll do
- Collect, document, and formalise business requirements to support data management and solution development.
- Build and maintain data models and digitised dashboards using Power BI to enable informed, data‑driven decisions.
- Ensure full traceability throughout solution development, validating alignment with requirements and enabling continuous improvement.
- Support stakeholders in defining clear requirements and acceptance criteria while contributing to business‑as‑usual enhancements.
- Integrate demand and capacity data into unified views to identify bottlenecks and priority areas.
- Analyse data quality issues, perform error handling, and maintain high standards of data integrity.
- Identify opportunities to automate and simplify capacity and resource management processes.
- Maintain compliance with agreed data standards across all areas.
- Generate improvement ideas to enhance processes, tools, and services.
Who you are
- Experienced in working within SAFe or agile portfolio environments.
- Skilled in data analysis with at least two years’ experience working with large data sets.
- Knowledgeable in data modelling to support transparency and insights across end‑to‑end processes.
- Analytical, with a consultative approach to supporting business stakeholders.Confident in using tools such as Jira and Excel (including macros), with desirable experience in Power BI or capacity‑management tools.
- Comfortable influencing and collaborating in matrix organisations.
- Adaptable to evolving business needs and highly proactive in driving results.
- Strong communicator with experience working in multinational environments.
- University‑educated in a relevant field such as computer science, economics, mathematics, or business administration.
- Fluent in English (verbal and written).
- Familiar with telecommunications or similarly fast‑paced industries.
- Experienced in agile frameworks such as SAFe, Scrum, Kanban, Agile PM, PMP, or Prince2.
- Skilled in Strategy‑to‑Plan tools including Jira, Jira Align, and Confluence.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
- Special Paternal Program - 4 months of paid paternity leave
What skills you will learn
- Advanced Power BI development and data modelling capabilities.
- Enhanced skills in agile ways of working, including SAFe‑aligned planning and reporting.
- Data quality management and end‑to‑end dashboard lifecycle design.
- Stakeholder management in complex matrix environments.
- Process optimisation and automation techniques within digital operations.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Alert
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.”
#JDEnhancedByTARA
Follow us on social media and #StayConnected
LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/Chat with our employees: https://lnkd.in/dpkrcvR2
Company benefits
Working at Vodafone
Company employees:
Gender diversity (m:f):
Hiring in countries
Albania
Cyprus
Czechia
Egypt
Germany
Greece
Hungary
India
Ireland
Italy
Luxembourg
Malaysia
Mozambique
Portugal
Romania
South Africa
Spain
Sweden
Tanzania
Türkiye
United Kingdom
United States
Office Locations
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