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8.8

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Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

To ensure the GOV channel delivers customer-excellence standards while creating a clear competitive advantage that helps us grow market share.

Job Profile

  • Achieve targets for net adds, voice points, solutions, and accounts.

  • Manage and allocate sales across territories to maximize opportunities, capture market share, and drive year-over-year sales growth.

  • Manage stakeholders (Marketing, Activation, and others depending on assigned tasks or projects) while encouraging innovation within the team.

  • Minimize and resolve customer complaints while maintaining sales quality targets (93% at M3, 85% at M6, and a maximum of 7% “no network”), and ensure continuous team training and development to support Vodafone’s Digital #1 strategy.

  • Deliver #1 NPS by providing the best acquisition experience at the individual account level.

Competencies & Qualifications

  • 3–5 years of sales experience.

  • Ability to work across different regions.

  • Strong sales capabilities with excellent problem-solving skills.

  • Proficient in reporting and time management.

  • Skilled in presentations, negotiation, and communication.

  • Full understanding of retail structures and related functions.

  • Results-oriented, self-disciplined, and well-organized.

  • Fluent in spoken and written English.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Company benefits

UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (22), Turkey (14) days annual leave + bank holidays
Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
Annual bonus – dependant on company performance
Employee discounts
Personal development days – once per quarter
Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
Volunteer days – up to 5 days
Coaching – access to a free certified internal pool of coaches
Mentoring
Carer’s leave
Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced sick days
Mental health platform access
Mental health first aiders
Employee assistance programme
Complimentary Medical Services – 24/7 online doctor service
Compassionate leave
Home office set up
Buddy scheme
Referral bonus
Early finish Fridays
Buy or sell annual leave
Cycle to work scheme
Life insurance
Sabbaticals
Salary sacrifice
Share options
Teambuilding days
Faith rooms
Enhanced pension match/contribution
LinkedIn learning license

Working at Vodafone

Company employees

85,887

Gender diversity (male:female)

61:39

Currently hiring in

Albania

China

Czechia

Egypt

France

Germany

Greece

Hong Kong

Hungary

India

Ireland

Italy

Luxembourg

Mozambique

Portugal

Romania

South Africa

Spain

Tanzania

Türkiye

United Kingdom

United States

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