Contract Management Lead

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking a Contract Management Lead to take ownership of end-to-end contract lifecycle management for managed services and special customer projects within the roaming and telecommunications domain. This role plays a critical part in shaping, negotiating, executing, and governing complex commercial agreements with external partners, while protecting the organisation and its customers from legal, regulatory, and commercial risks. Based in Budapest, the role operates in a highly international environment with senior stakeholder interaction and a strong focus on value realisation, service performance, and customer satisfaction.

What you’ll do

• Lead all contract-related activities across managed services, setting priorities and coordinating approvals with relevant stakeholders before contract signature.
• Draft, negotiate, and finalise commercial and legal terms and conditions for roaming agreements and special customer projects.
• Ensure contracts include robust clauses addressing legal, regulatory, and commercial risks, such as sanctions, anti-bribery, fraud, and compliance requirements.
• Oversee contract execution, monitoring service delivery, revenue assurance, and SLA performance to ensure contractual obligations are met by all parties.
• Proactively manage contract performance to secure incremental value and maximise the full commercial benefit of agreements.
• Act as the primary point of contact for contracting partners, handling communication, contract-related queries, and escalations.
• Support cross-functional collaboration and contribute to digitalisation initiatives that improve speed, simplicity, and contract lifecycle efficiency.

Who you are

• An experienced professional with a strong background in commercial contract drafting and negotiation within the telecommunications or roaming industry.
• Confident engaging and influencing senior stakeholders, including C-level leaders, in a complex, multinational environment.
• Knowledgeable in roaming, interconnect technologies, and industry standards, with the ability to apply this expertise to contractual decision-making.
• Self-organised, customer-focused, and comfortable operating with a high degree of autonomy and accountability.
• Analytical and solutions-oriented, with a practical approach to managing risk and resolving complex contractual challenges.
• Professionally proficient in Microsoft Office tools, with a legal qualification considered an advantage.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• The opportunity to work on high-impact, international contracts within a strategically important area of the business.
• Exposure to senior stakeholders and complex commercial negotiations across global markets.
• A role with genuine influence on risk management, customer outcomes, and commercial value creation.
• The chance to contribute to digital transformation and simplification initiatives within contract management.

#JDEnhancedByTARA

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.