BUSINESS ASSURANCE ANALYTICAL SPECIALIST - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture #LI-Hybrid #_VOIS

About this Role

We are seeking a detail-oriented individual with strong analytical capabilities to safeguard the integrity of financial and operational processes across contract-to-invoice activities. The role focuses on detecting and mitigating revenue leakages, analysing complex datasets, improving controls, supporting financial accuracy, and collaborating with cross-functional teams such as IT, Network, and international first-line units. The position suits someone with experience in business or margin assurance, financial data analysis, and reporting solutions within the telecommunications environment.

What you will do

• Run data analysis to detect margin leakages and financial-impacting inconsistencies.
• Monitor platform integrity processes and conduct reconciliations of usage, billing, and charging data.
• Analyse alarms and potential anomalies related to specific offers or services.
• Develop queries, reports, and dashboards to support continuous monitoring and ad-hoc initiatives.
• Identify opportunities for process improvement through analysis of data and reports.
• Review new commercial initiatives and propose updates to existing controls or requirements.
• Partner with Vodafone Italy first-line teams to support leakage resolution, transparency of issues, and corrective actions.
• Collaborate on the design and development of controls and mitigations.
• Manage data sources by acquiring new datasets, maintaining independent second-line data sources, and participating in company-wide data projects.

Who you are

• Skilled in analytical thinking with strong attention to detail.
• Experienced in auditing and working with large or complex financial datasets.
• Confident in using analytical and BI tools such as MicroStrategy or Power BI.
• Effective at communicating with international and cross-functional stakeholders.
• Proficient in time management, problem-solving, and collaborative work.
• Equipped with at least 3 years of overall experience, including 1 year in a similar role.
• Educated to degree level in Economics, Business Informatics, IT or related fields.
• Experienced in business or margin assurance or similar telecommunications functions.
• Capable of building reporting solutions and working in business analytical environments.
• Fluent in English (B2) and Italian (B2).

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Based on the nature of this role, you can expect:• Opportunities to work with international teams and cross-functional experts.
• Direct involvement in high-impact financial and operational assurance processes.
• Continuous learning through exposure to emerging technologies and large-scale datasets.
• A supportive environment focused on collaboration, growth, and innovation.

What skills you will learn

• Advanced analytical and auditing techniques applicable to large data environments.
• Enhanced expertise in BI reporting tools and automation of financial controls.
• Improved stakeholder management and business partnering capabilities across markets.
• Broader understanding of telecom billing, charging, and revenue assurance processes.
• Skills in designing operational mitigations and improving end-to-end assurance frameworks.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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