Business Acceptance Analyst

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The role facilitates interfacing between Vodafone's business community and IT/Technology with the aim to establish new system capabilities and verify consistency of existing. The role is to ensure system change implementations are error free with minimal disruption to operations through detailed testing, reviewing & processing design of system capabilities as requested by commercial departments and implemented by technology departments and defining/executing the corresponding user acceptance tests (prepare test plans, test cases and test scripts as well as execute tests to the agreed standards, timelines and service levels). Report, update and escalate internally the most important issues that will affect end user/customer experience and revenues before go live.

• Provide detailed functional (system, integration and regression) test plans, test cases and acceptance criteria in Mobile CRM (Siebel & AIOS),BI and/or middleware domains for Onenet area
• Execute tests ensuring all results and defects are documented using the test methodology
• Skilled in analysing business context and requirements for UAT testing purposes
• Provides references for users by writing and maintaining user documentation, providing help desk support, training users
• Recommends controls by identifying problems, writing improved procedures for business systems

Who you are

• University Degree in Computer Science, Information Technology or closely related field

• Experience of mobile domain, integration and regression testing of telecommunication systems with complex user interfaces

• Understanding and experience of working in a complex telecommunications environment across international boundaries with strict deadlines, languages, large teams and vendors

• Experience with test tools preferably with Jira or similar suites

• Self-motivated individual with good organisational, interpersonal, reporting and communication skills and excellent written and oral communication skills in Greek and English

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Competitive pay, bonus & remuneration package
• Private Health & Medical Insurance
• Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad
• Remote work equipment to help you create a comfortable, ergonomic workspace at home
• Unlimited access to learning resources and trainings
• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
• Spirit of Vodafone Day: one day each quarter dedicated to your personal development
• Extra days off: Vodafone Day, Family Day, Volunteering Day
• Needless to say, we cater for your communication wherever you are
• Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
• Special employee offers and discounts

#LI-Hybrid #Vodafonespirit #Togetherwecan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.