Agile Practitioner(VOIS)

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking an experienced Agile Practitioner to lead agile delivery and coach teams in adopting best-fit agile practices. This role involves facilitating Scrum ceremonies, mentoring team members, and ensuring projects are delivered with a customer-centric approach. You will work across multiple teams and frameworks, driving transparency, mitigating risks, and promoting continuous improvement.

What you’ll do

Take end-to-end ownership of establishing agile values, principles, and practices for project delivery.Act as Scrum Master, facilitating discussions, resolving conflicts, and enabling alternative approaches without impacting delivery.Organise and lead daily stand-ups, sprint planning, reviews, retrospectives, and demos.Coach and mentor team members on agile standards and ensure consistent best practices across work streams.Ensure correct setup and usage of tools (e.g., Jira, ADO) and maintain up-to-date documentation for every sprint.Manage stakeholder engagement and vendor interfaces, ensuring transparency and timely reporting.Identify and escalate risks promptly, driving mitigation actions to safeguard delivery timelines.

Who you are

Proven ability to lead agile delivery in complex, multi-team environments.Hands-on experience with Agile/Scrum methodologies and tools (Jira, ADO), including backlog tracking, burn-down metrics, and velocity.Strong understanding of SDLC, DevOps, and agile metrics.Excellent communication, facilitation, and mentoring skills with a servant leadership mindset.Technical background with the ability to understand architecture and resolve technical issues.Highly independent, proactive, and passionate about continuous improvement and knowledge sharing.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to work on large-scale, complex projects with global impact.Exposure to cutting-edge agile practices and tools.Collaborative environment that values innovation and continuous learning.Career growth through coaching and leadership opportunities.

What skills you will learn

Advanced agile coaching and facilitation techniques.Scaled agile frameworks and multi-team delivery strategies.Risk management and stakeholder engagement in dynamic environments.Metrics-driven performance improvement and reporting.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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