Learning Design and Content Lead

Job Description

The Learning Design and Content Lead will advise, lead and coordinate the design and development of high-quality digital and blended learning solutions that meet strategic initiatives, goals and the skills development of our learners. There is also responsibility for managing the content strategy and process, leading and mentoring a team of creative Learning Experience Consultants and L&D Multimedia Digital Designers driving excellence and innovation.

A fundamental element of the role is to ensure that VMO2’s Central L&D learning materials, solutions and experiences are innovative and future focused, effective, and engaging.

The team that you will be leading will be involved with:-

• Responsible for driving the efficiency and effectiveness of content creation within the L&D team and wider learning community, striving to challenge and champion accordingly.
• Owns the relationship with 3rd party vendors, with strong stakeholder management, driving maximum value for the business and delivering great learner experiences.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Demonstrable experience of leading an L&D Design and content team and working as part of a leadership team.
• Experience of developing an enterprise learning content strategy that provides relevant and valuable content to VMO2 employees.
• Experience of using Design Thinking approaches.
• Significant proven experience of working with external L&D/Design and content vendors, leading them to within the agreed statement of work and SLAs and identifying key metrics and KPIs.
• Demonstrable experience of driving value, creative thinking, innovation and excellence across the design and development of learner experiences.
• Evidence of rolling out design principles.

The other stuff we are looking for

We'd also love you to bring;

• Performance consultancy experience.
• Project Management skills.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency based interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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