EMA OSS Team Leader

Job Description

You'll be accountable for the performance and operation of the enterprise monitoring and assurance team. A key operational and strategic role, with in-depth subject matter expertise to allow the formulation and delivery of consolidated technical IT/Network Assurance strategy.

You'll also support the evaluation of technology opportunities that structurally advance the operational performance of the company.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Proven experience of standard OSS tools such Netcool, Splunk, Zabbix and Resolve
• An understanding of standard transmission/network protocols
• Familiarity of TMN/TMF and ITIL process and guidance.
• Previous experience managing technical teams in a challenging and complex environment and delivery on time and to budget
• Understanding of confluence, Jira and other technologies

The other stuff we are looking for

We'd also love you to bring;

• To be a communicator at both technical and management layer

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.

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