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Virgin Media O2

Head of Commissions

Location:  London, Manchester, Nelson, Sheffield, UK
Location flexibility:  4 office days / week, 3 office days / week, 2 office days / week, 1 office day / week
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Job Description

This is a unique opportunity to shape and lead the commissions function for our new O2 Business organisation. As Head of Commissions, you'll create a single, integrated capability that ensures incentive schemes are fair, effective, financially robust and aligned to our commercial ambitions, while supporting exceptional employee and customer outcomes.

Leading a specialist team through a period of significant transformation, you'll establish a consistent operating model across the business, bringing together people, processes, governance and technology into one cohesive function. You'll work closely with senior stakeholders to influence sales performance, strengthen controls, drive continuous improvement and help ensure our incentive programmes support the right behaviours as we grow and evolve. Who we are O2 Business is our new focused, digital‑first B2B business serving customers across small, medium, and large enterprises, as well as the public sector. Powered by our next‑generation fixed and mobile infrastructure, the new entity will offer a broader portfolio of best‑in‑class solutions – including cloud‑based communication tools, voice and contact centre offerings, and 5G private networks – supported by a culture that prioritises in‑office collaboration, with our teams generally working together on site five days a week. The must haves In order to be considered, you must have the following experience;

• Extensive leadership experience in sales compensation, commissions, reward, finance, commercial operations or a related discipline
• Proven experience designing, implementing and governing incentive schemes and targets within a complex, multi-channel organisation
• Strong understanding of the end-to-end commissions lifecycle, from scheme design through to payroll and review
• Experience deploying and managing commissions platforms or comparable rules-based technologies
• Proven people leadership experience, including leading teams through organisational change The other stuff we are looking for We'd also love you to bring;

• Experience working in a regulated environment
• Telecommunications or B2B sales experience
• Experience supporting post-merger integration programmes
• Strong analytical and financial management capability with complex datasets
• Professional sales compensation or reward qualifications What's in it for you

.

Working at O2 Business, you'll get a rewards package that is designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way. Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

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Working at Virgin Media O2

Hybrid

A little flex time

Company benefits

25 days annual leave + bank holidays
Adoption leave – 26 weeks at full pay
Annual bonus
Bike parking
Birthday off
Buy or sell annual leave
Carer’s leave – 5 days paid leave (can be taken as 10 half days)
Chill out zone
Collaboration spaces
Compassionate leave
Critical Illness Insurance
Cycle to work scheme
Dental coverage
Electric Car Salary Sacrifice
Emergency leave
Employee discounts
Enhanced maternity leave – 26 weeks at full pay
Enhanced paternity leave – 14 weeks at full pay
Enhanced pension match/contribution
Enhanced sick pay
Eye Care Support
Faith rooms
Family health insurance
Financial coaching
Hackathons
Health assessment
Health insurance
In house training
Life assurance
Life insurance
Lunch and learns
Meditation space
Men’s health support
Menopause support
Mental health first aiders
Mental health platform access
Mental health support
Mentoring
Neonatal leave
Neurodiversity assessment
On-site barista
On-site catering
On-site shower
On-site wellness room
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Pregnancy loss leave
Private booths
Professional subscriptions
Referral bonus
Returnship
Shared parental leave
Teambuilding days
Volunteer days – 5 days paid on top of 25 days annual leave plus bank holidays
Women’s health support
Employee assistance programme

Awards & Accreditations

3rd - Best Work-Life Balance

3rd - Best Work-Life Balance

Flexa awards 2026
3rd - Best Employee Wellbeing

3rd - Best Employee Wellbeing

Flexa awards 2026
2nd - Most Family Friendly Company

2nd - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 5 - Best Career Progression

Flexa awards 2025
Most Flexible Company

Most Flexible Company

Flexa awards 2025
3rd – Large companies

3rd – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
2nd – Large companies

2nd – Large companies

Flexa100 2023
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Company employees:

16,000

Gender diversity (m:f):

63:37

Hiring in countries

United Kingdom

Office Locations