Flexa
Discover companiesFind a jobResourcesSign in/up
For employers
< Back to search
Vets for Pets

Veterinary Receptionist / Client Care Advisor

Location:  Handforth, GLS, SK9 3RN
Location flexibility:  Office based
Hey there, we’re really sorry but this job is no longer available. Please take a look at our other roles, and check back again soon as we’re adding new roles all the time!

Vets for Pets

Client Care Advisor

Handforth, CRF, SK9 3RN

Vets for Pets

Veterinary Receptionist

Handforth, UK | London, UK

Vets for Pets

Veterinary Receptionist

Handforth, ESS, SK9 3RN

Vets for Pets

Client Care Advisor

Northampton, UK

Vets for Pets

Client Care Advisor

Handforth | Newmarket (UK)

Job Description

Veterinary Receptionist / Client Care Advisor

If you’re passionate about delivering exceptional customer service, enjoy working collaboratively, and have a genuine passion for animal care, we have a fantastic opportunity for you to join Gloucester Barnwood Vets for Pets, with an immediate start available.

This standalone practice is ideally located just five minutes from Gloucester town centre and offers onsite parking. You’ll be working alongside a supportive and experienced team, including one Head Clinical Care Advisor, two Clinical Care Advisors, four full-time vets, a Practice Manager, four RVNs, one VCA, and one Student Nurses.

What your typical day will look like:

  • Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team.
  • Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
  • Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
  • You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently.
  • Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
  • Previous veterinary experience desirable but not essential.

This is a full-time working 40 hours per week with shifts between 8am & 7pm Monday to Friday with 1 in 4 Saturday between 8am & 5pm - The salary will be in line with the National Minimum Wage

Apply
Flex spring

Join the mailing list

Get the latest insights and expert guidance on job hunting, career progression, and creating thriving workplaces.

Enter your email
  • About us
  • Contact us
  • FAQs
  • Info for employers
  • Join Flexa
  • Legal
  • Live feed
  • Resources
  • Sign in/up
  • The Flexa awards
Flexa
What we are looking for:
  • Has previous experience working in a veterinary practice or receptionist experience
  • Is calm, organised and thrives in a fast past environment
  • Brings energy, enthusiasm and has a genuine love for pets
  • Can balance compassion with efficiency
  • Happy using computer systems and managing books
  • Must have a can-do attitude
  • Answering the phone, dealing with queries, transferring calls and taking messages where applicable
  • Taking card and cash payments
  • Working in accordance with GDPR
  • Meeting and greeting clients in a professional manner
  • Providing a warm and welcoming experience to our clients arriving at the practice

Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits:

In return, we offer a range of benefits, including a 20% discount at the Vet Group, Pets at Home, and the Groom Room, as well as access to exclusive discounts and cashback offers. You’ll also benefit from in-house career development opportunities, a pension scheme, holiday allowance, and an extra day off to celebrate your birthday

Location: GL4 3HA

We take our inspiration from pets in embracing people from all walks of life, and we value, respect, and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, People, and our Planet. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

Working at Vets for Pets

Office based

A little flex time

On site - in vets' practice

Hiring in countries

Guernsey

United Kingdom

Office Locations

Company benefits

Up to 25 days annual leave + bank holidays
“Pawternity” leave
Dog friendly office
Open to part-time employees
Open to part time work for some roles
Compassionate leave
Mental health first aiders
Mental health support
Health insurance
Mentoring
Learning platform
Personal development budgets
Lunch and learns
Cycle to work scheme
Carer’s leave
Shared parental leave
Dog friendly co-working space
Additional voluntary pension contribution
Income protection
Annual pay rises
Referral bonus
In house training
Employee recognition scheme
Death in service
Employee discounts
Emergency leave
Relocation packages
Employee assistance programme
Open to compressed hours
Open to job sharing
Collaboration spaces
Book swaps
On-site shower
Secure on-site parking
Bike parking
Adoption leave
Coaching
Personal development days
Joining bonus