Practice Administrator

Job Description

Location: Andover Vets for Pets
Working Hours: 3 to 4 days per week (24-32 hours), shifts may vary.

We are seeking a proactive and organised Administrator to support our busy, well-established team. Our practice is spacious, modern, and equipped with state-of-the-art facilities, supporting a diverse and high-volume medical and surgical caseload. We pride ourselves on delivering outstanding inpatient care and are looking for someone who shares our commitment to excellence.

This is a varied and rewarding role, ideal for someone who thrives in a fast-paced environment and enjoys regular client interaction. You will play a key role in supporting the smooth day-to-day running of the practice, contributing to both operational and financial processes.

Your responsibilities will include:

• Support Practice Manager and Practice Owner with daily administrative tasks such as producing weekly reports, etc.
• Managing and reconciling petty cash and other expenses
• Overseeing debt management, including liaising with debt collectors and insurance companies
• Updating and creating practice protocols
• Carrying out general administrative duties such as filing, scanning, and processing payments and insurance claims
• Assisting with client enquiries and providing occasional reception cover
• Social Media management

About you:

You will be highly organised, detail-oriented, and confident working with data, with a natural ability to manage competing priorities. You will also be a strong communicator who enjoys working collaboratively within a team.

We’re looking for someone who has:

• Strong Excel skills, including data entry, formulas, and reporting
• Excellent attention to detail and accuracy
• The ability to manage large volumes of data efficiently
• Strong communication skills, both written and verbal
• A professional, friendly approach with a team-focused mindset
• Good organisational skills, reliability, and self-motivation
• A commitment to delivering excellent client service

Previous experience within a finance function would be advantageous, and experience within the veterinary industry is highly desirable.

In return, you will be joining a supportive and welcoming team within a market-leading organisation in small animal veterinary care. We offer excellent career development opportunities, alongside a competitive salary and a comprehensive benefits package, including training opportunities and exclusive discounts such as 20% off at Pets at Home and The Groom Room.

If you are passionate about delivering exceptional service and want to be part of a team dedicated to outstanding pet healthcare, we would love to hear from you.

For more information, please contact Practice Manager Aga Kowalczyk at aga.kowalczyk@vetsforpets.com

Location: SP10 4DU

Pets see people for who they are — without bias or judgement. We take inspiration from them and are committed to creating a workplace that reflects the diversity of our community. If your values align with ours but your experience doesn’t perfectly match the description, we still encourage you to apply. You might be exactly who we’re looking for.