Client Care Advisor

We are looking for a friendly and enthusiastic Client Care Advisor to join our team in Huntingdon!

We have a part and full-time roles available (PT 20-30hrs / FT 40hrs) and must be willing to take part in weekend rota (1in 3 Saturday’s) ideally able to cover hours on shift between 9am and 7pm. There are no OOH/bank holidays.

Please see below the type of candidates we are looking for:

• Hard working team player that is able to cope in a fast-paced client facing role
• Able to cope with emotive situations in a professional manner
• A friendly approachable personality who can relate and bond with clients
• Previous experience in a client facing role
• Competent in using computer software including Microsoft (preferably appointment booking systems too although full training on our system will be given)
• Experience in the veterinary industry preferred but not essential
• Flexible to cover various shifts during our opening hours. Saturdays on a rota'd basis will be included.

If you feel like you or someone you know may be suitable for the role, please do not hesitate to reach out to Leanne at leanne.roberts@vets4pets.com for further information

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension, holiday allowance, Birthday extra day leave and option of private healthcare.

We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we’d love to hear from you.

Location: PE29 7DZ

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!