Technical Product Manager

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

The Technical Product Manager will be responsible for driving all technical activities related to their assigned private wireless network including managed services product(s) - this role acts as the CTO of the product. This includes accountability for completing new technical features on time and within budget in coordination with business peers by managing expectations and ensuring communications with development resources. Further, this role will be accountable for understanding and providing direction/timeline for the resolution of defects and production issues.

The candidate will also be responsible for their roadmap related to the product(s) they support to drive non-functional requirements (e.g. uptime/availability, scalability, capacity) and working with a cross-functional group of stakeholders to drive those efforts.

The ideal candidate will have a strong passion for technology, infrastructure, scalability, and simplicity. The resource will be able to build new and leverage existing relationships to drive the successful delivery of the product and ensure the business can maintain a positive customer experience.

Responsibilities will include:

• Delivering new products and features on-time and in-budget

• Identifying options and providing recommendations to resolve production issues

• Implementing connectivity technology and platforms strategies and approaches

• Working in an agile environment with development and customer-facing organizations such as marketing and agencies

• Collaborating with business product management and marketing execution organizations to co-develop a roadmap

• Leading and participating on cross-functional teams to execute multi-channel strategies

• Working collaboratively with cross-functional teams including Development, GNT, Regulatory, Legal, IT, Operations, etc.

• Preparing and delivering executive communications for both business and technical leadership

• Benchmarking competition, evaluating new industry trends, and shaping future digital strategies that will drive future growth

What we’re looking for...

You’ll need to have:

• Bachelor’s degree in technical field, Master’s degree is better.

• Six or more years of relevant work experience.

• Demonstrated knowledge of managed services and private networks

• Experience with launching products in an agile environment

• Five or more years of relevant work experience working with customers.

• Product Management / Development experience

• Working knowledge of JIRA, Confluence, or similar product/project and documentation management tools

• G-Suite and Microsoft Office

• Strong project management skills.

Even better if you have:

• Four or more years of Product Management / Development experience

• Strong verbal and written communication skills.

• Product and/or customer support experience

• Knowledge of Verizon front-end and back-end infrastructure

• Agile Business experience

• Strong business case skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.