Operations Support Alternate Distribution - Senior Manager

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

You will be responsible for providing ongoing business process support and expertise to our Alternate Distribution strategy. This role will include supporting future National Retail expansions, step van operations, event coordination, and store build execution. You will work closely with leadership and key partners to understand and identify opportunities. This role will support executive-level needs, planning, analysis, and presentation development to ensure strategic business plans are successfully articulated and communicated.

Responsibilities include:

• Dedicated Best Buy support dotted line to Director - Best Buy sales.

• Providing training, reporting, and troubleshooting on programs and tools.

• Communicating and presenting information effectively with other leaders.

• Providing support for Ariba and store relocation/remodel set-ups.

• Leading implementation of pilots and trials designed to enhance the retail experience.

• Utilizing your operations expertise to identify areas of improvement and increase profitability in your assigned market.

• Providing operational updates to retail leadership regularly.

What we’re looking for...

When there are challenges, people look to you for solutions. You have the ability to assess the current state, anticipate situations, and respond swiftly to achieve winning outcomes. You are a trusted leader who adapts well to a changing environment. You enjoy getting into the details while maintaining focus on the big picture. You are able to negotiate effectively at all levels of the organization and influence decisions that yield the best results for our company.

You'll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant work experience.

• Willingness to travel up to approximately 50% of the time.

• Valid driver's license.

• Willingness to work weekend and after hour support when necessary

Even better if you have one or more of the following:

• A Master's degree.

• Providing business process support and expertise to our Retail Sales channel on various programs and tools.

• Partner closely with a Retail Director, DM team, and a team of Senior Analysts to understand and identify opportunities.

• Providing training, reporting, and troubleshooting on programs and tools.

• Communicating and presenting information effectively with other leaders.

• Providing support for Ariba and store relocation and remodel set-ups.

• Managing projects and identifying process improvements in retail merchandising, inventory, and systems.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.