Senior Analyst-Operations Support (Retail)

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

You will be responsible for providing ongoing business process support and expertise to our Retail Sales channel on various programs and tools. You will work closely with your Operations leadership and peers to understand and find opportunities. And you’ll be pushing your team and yourself to find ways to improve business results every day.

• Providing training, reporting and trouble-shooting on programs and tools.

• Responding to and placing orders from the Merchandising Workflow Mailbox.

• Managing our store attire program.

• Providing back-up support for Ariba & store relocation/remodel set-ups.

• Managing projects and identifying process improvements in retail merchandising, inventory and systems.

• Providing operational updates to retail leadership on a regular basis.

• Conducting field visits.

What we’re looking for...

You're both a left-brain and right-brain thinker with the ability to develop creative solutions to business roadblocks. You also have top notch quantitative skills necessary to analyze data and build effective strategy. You constantly come up with process improvements and are motivated by the impact you have on the business. You thrive in an environment where you are handling multiple projects in a fast-paced, changing environment where new challenges come up every day but you are organized so no balls are dropped. You view problems as puzzles you’d like to solve.

You’ll need to have:

• Bachelor's degree or four or more years of work experience.

• Three or more years of relevant work experience.

• Valid drivers license

• Willingness to travel up to approximately 75% of the time.

Even better if you have one or more of the following:

• A degree.

• Experience presenting to peers and leadership.

• Proven leadership skills and the ability to effectively influence others.

• Strong attention to detail and meeting deadlines.

• Demonstrated proactive approach focused on finding opportunities to improve the business.

• Demonstrated analytical, problem solving and decision-making skills.

• Knowledge of retail sales.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $51,000.00 and $95,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.