Associate Director-Technology Strategy

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing…

You’ll be part of a highly skilled group of marketing technologists who are responsible for the Verizon Business Group customer experience (CX) and marketing technology (martech) stack. In this dynamic role, you'll be responsible for developing, maintaining, integrating, and implementing platforms and data flows across the stack to deliver omni-channel customer journeys and insights. Working with the stakeholders, you’ll be creating solutions designed to advance and mature the martech stack, ensuring it supports current and future marketing strategies and campaign needs, and integrates seamlessly with other corporate technologies. You’ll also be part of new technology evaluations and proofs of concept for innovative new solutions including GenAI. You will play a leading role supporting our core Marketing and CX teams.

Responsibilities include:

• Partnering on cross functional projects with enterprise architecture, martech, CX, and IT teams to deliver revenue impacting campaigns, end-to-end journeys, and insights.

• Creating technical documentation, data flow and system integration diagrams, and user stories.

• Executing technical development like APIs, business or third-party system integrations, hands-on in-platform configurations, and scripting.

• Finding ways to automate manual tasks and improve efficiencies.

• Supporting troubleshooting efforts.

• Identifying opportunities for new processes and optimization.

• Delivering forward-thinking solutions on-time and on budget.

• Coordinating and leading UAT testing efforts.

• Performing other duties as assigned.

What we’re looking for...

You take a lot of pride in your work and as a self-starter you enjoy learning new skills and taking on new tasks. While you work well independently, your team orientation and collaborative nature make you an obvious choice to lead cross-functional teams. No stranger to succeeding in a fast-paced, ever-changing marketing environment, you balance competing priorities with ease. Talking to people comes very naturally to you and as a strong communicator you can effectively explain issues and resolutions to all levels of the organization. You are detail oriented and forward thinking, looking for the future-proof solution.

You'll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant work experience.

• Three or more years experience working on complex projects that involve technology implementation and innovation for large enterprises.

• Three or more years experience working to optimize and troubleshoot data flows between marketing, sales, or business systems

• Experience developing Application Programming Interfaces (APIs) integrations and Java and/or Python scripting.

• Experience creating system architecture documentation and authoring technical user stories.

• Experience creating Extract, Transform, Load (ETL) scripts for automated data transformation and load into CX, sales, and marketing technology platforms.

• Experience leading a team of engineers

Even better if you have one or more of the following:

• Experience with Adobe Experience Platform and other Adobe Experience Cloud applications.

• A solid understanding of Salesforce data structures and relational databases.

• Strong SQL skills and the ability to create complex SQL queries for data analysis.

• Experience with Informatica and Adobe Fusion.

• Adobe Business Practitioner certifications on the Products above (or equivalent).

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.